Posted Date

29 May 2025

Function/Business Area

IT & Systems

Location

Mumbai

Job Responsibilities

Responsible for improving and supporting incident management systems,
meeting or exceeding IT Service Desk SLAs, escalating issues and
recommending and implementing Service Desk system improvements

Education Requirement

B.E / B.Tech

Experience Requirement

9 - 11 years

Skills & Competencies

1.Project delivery management
2.IT resource management
3.Vendor management
4.ITIL certification

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