Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.

Responsibilities

Ensure courteous, efficient and quality service is provided to guests in a professional manner. Requires working directly with the Starbucks Manager to assist with delegating tasks and determining work schedules. Other duties as assigned.

Qualifications

Commitment to quality and hospitality during all interactions with customers and employees. Excellent interpersonal and communication skills when dealing with customers and employees. Excellent organizational and time management skills as well as the ability to work effectively under pressure. Working knowledge of computerized Point of Sales system, knowledge of micros preferred. Ability to work independently with minimal supervision as well as cooperatively within a team setting. Minimum of one year of experience in a supervisory position in the food service/hospitality industry. Must be able to work all shifts including weekends and holidays.