**Company description** Publicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group. We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe. In LATAM, we are over 1,700 passionate employees that love to push boundaries and drive innovative solutions. If you are a risk-taker and love to develop intrepid ideas, PGD is the place for you. We Move People, and People Move Us! **Overview** This position is available in Costa Rica, Colombia and Peru. The Staffing Support Analyst actively participates on supporting a wide range of operational and staffing processes for clients/agencies that ranges on different levels of complexity, always looking for efficiency, precision and the minimum level of error possible. The ideal candidate has independence and focus on quality and is eager to grow together with more than 5.000 employees of Publicis Global Delivery in the world. If you are passionate about digital transformation, cross-team communication, and the digital ecosystem, we are looking for you. **Responsibilities** + Support reporting needs: OT, Billability Reports, Agency QA Allocations Report & Updates on Clarity. + System Administration accesses: JIRA & Confluence, Tableau Licenses. + Timesheet's reminders. + Org chart decks updating. + Agency agendas building and interview spaces coordination and follow up. + Data entry, organization, analysis, and maintenance of internal trackers. + Provide forecasting of potential needs. + Job code management including creation, updates, and closing. + Manage time transfers. **Qualifications** **MANDATORY QUALIFICATIONS:** + 6 months - 1 year in roles related to Administrative Tasks. + English level B2+ or above. + Communication + Initiative + Planning and organizing + Continuous learning + Collaborating with others + Strong problem-solving and analytical skills **NICE TO HAVE:** + A strong communicator – able to write clearly, speak professionally, and translate data analysis into insights that can be acted upon by strategists, planners, and buyers alike. + Process Improvement approach. + Project Management Skills. + Quality Assurance knowledge.