New York, NY, 10176, USA
1 day ago
Staffing Coordinator - NYC Metro
Super Soccer Stars is looking to hire a full-time Staffing Coordinator to join our team in NYC! We are looking for a Staffing Coordinator who is passionate about youth development, athletics, and building strong community relationships. This role is essential to ensuring the day-to-day operations of our programs run smoothly by scheduling coaches, communicating important updates, and problem-solving in real-time. You will report directly to the Staffing Supervisor and work closely with the Operations Manager to ensure seamless program delivery across all sites. Who are we? We’re a diverse and committed group that values teamwork, creativity, and a shared passion for delivering high-quality children’s programming. Our mission is to provide the best youth sports experience for families across the city—and we’re growing every day. Day-to-day operations: + Scheduling & Staffing + Coordinate daily, weekly, and seasonal schedules for coaches using our web-based staffing system + Ensure all classes are fully staffed to meet Youth Athletes United standards and maintain coach consistency + Maintain proper child-to-coach ratios across all programs + Schedule staff according to program-specific needs and qualifications + Track and process time-off and sick leave requests + Manage last-minute coverage needs and ensure all sessions are staffed + Coach Communication & Support + Serve as the point of contact for coaches with scheduling questions or changes + Respond to incoming calls and emails from staff + Share timely updates with coaches regarding classes, locations, or staffing changes + Flag and report any schedule discrepancies or concerns to the appropriate departments + Communicate updates clearly and promptly via email, Slack, or other internal tools + Operational & Administrative Support + Maintain accurate staffing records and produce daily/weekly reports + Communicate coverage gaps or operational concerns + Identify staffing trends and propose solutions to improve retention and efficiency + Support additional staffing or operational needs as assigned Schedule: + In-office, Tuesday through Saturday + Must have early morning availability + Schedule may shift slightly based on seasonal needs + Remote work may be considered in the future based on performance and organizational needs + A reliable daily commute to the NYC office is required Requirements + Must be able to work Tuesdays - Fridays (8:30 AM - 5:30 PM) & Saturdays (7:30 AM - 4:30 PM) + Strong organizational and communication skills + Familiarity with tools like Google Sheets, scheduling software, and Slack + Ability to adapt/respond to different personality types and coaching styles + Personable, hard-working, outgoing, and energetic + Demonstrates personal initiative and the ability to problem-solve + Comfortable working independently and proactively on projects and responsibilities + Highly organized and efficient in a fast-paced environment + Able to multitask and respond calmly under pressure + 1–2 years of experience in staffing, scheduling, HR, or program coordination (preferred) Benefits + Hourly Pay: $18–$20/hour, based on experience + Friendly, team-oriented work environment + Excellent growth potential within a fast-growing organization + Opportunity to make a real impact on youth development and community programming
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