Staffing Coordinator - NYC Metro
Super Soccer Stars Coaching
Super Soccer Stars is looking to hire a full-time Staffing Coordinator to join our team in NYC!
We are looking for a Staffing Coordinator who is passionate about youth development, athletics, and building strong community relationships. This role is essential to ensuring the day-to-day operations of our programs run smoothly by scheduling coaches, communicating important updates, and problem-solving in real-time.
You will report directly to the Staffing Supervisor and work closely with the Operations Manager to ensure seamless program delivery across all sites.
Who are we?
We’re a diverse and committed group that values teamwork, creativity, and a shared passion for delivering high-quality children’s programming. Our mission is to provide the best youth sports experience for families across the city—and we’re growing every day.
Day-to-day operations:
+ Scheduling & Staffing
+ Coordinate daily, weekly, and seasonal schedules for coaches using our web-based staffing system
+ Ensure all classes are fully staffed to meet Youth Athletes United standards and maintain coach consistency
+ Maintain proper child-to-coach ratios across all programs
+ Schedule staff according to program-specific needs and qualifications
+ Track and process time-off and sick leave requests
+ Manage last-minute coverage needs and ensure all sessions are staffed
+ Coach Communication & Support
+ Serve as the point of contact for coaches with scheduling questions or changes
+ Respond to incoming calls and emails from staff
+ Share timely updates with coaches regarding classes, locations, or staffing changes
+ Flag and report any schedule discrepancies or concerns to the appropriate departments
+ Communicate updates clearly and promptly via email, Slack, or other internal tools
+ Operational & Administrative Support
+ Maintain accurate staffing records and produce daily/weekly reports
+ Communicate coverage gaps or operational concerns
+ Identify staffing trends and propose solutions to improve retention and efficiency
+ Support additional staffing or operational needs as assigned
Schedule:
+ In-office, Tuesday through Saturday
+ Must have early morning availability
+ Schedule may shift slightly based on seasonal needs
+ Remote work may be considered in the future based on performance and organizational needs
+ A reliable daily commute to the NYC office is required
Requirements
+ Must be able to work Tuesdays - Fridays (8:30 AM - 5:30 PM) & Saturdays (7:30 AM - 4:30 PM)
+ Strong organizational and communication skills
+ Familiarity with tools like Google Sheets, scheduling software, and Slack
+ Ability to adapt/respond to different personality types and coaching styles
+ Personable, hard-working, outgoing, and energetic
+ Demonstrates personal initiative and the ability to problem-solve
+ Comfortable working independently and proactively on projects and responsibilities
+ Highly organized and efficient in a fast-paced environment
+ Able to multitask and respond calmly under pressure
+ 1–2 years of experience in staffing, scheduling, HR, or program coordination (preferred)
Benefits
+ Hourly Pay: $18–$20/hour, based on experience
+ Friendly, team-oriented work environment
+ Excellent growth potential within a fast-growing organization
+ Opportunity to make a real impact on youth development and community programming
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