**Job Description** **Sponsorship:** GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. **Work Arrangement:** _This role is based remotely_ _but if you live within a 50-mile radius of [Atlanta, Austin, Detroit, Warren,_ _Milford_ _or Mountain View_ _], you_ _are expected to report to that location three times a week, at minimum._ **The Role** GM’s Infrastructure Engineering organization seeks a Technical Program Manager (TPM) to lead the strategy, planning, reporting, and execution of SRE programs across multiple teams. In this role, you will partner with the Site Reliability Engineering (SRE) organization and will drive cross-functional programs to deliver robust, reliable, and scalable infrastructure supporting our technology and cloud environments. This leader will play a pivotal role in defining, executing, and evolving Service Level Objectives (SLOs) and oversee Production Readiness Review (PRR) processes, ensuring all systems and services meet stringent reliability and operational excellence targets. We are seeking a TPM who demonstrates strength in three key areas: + **Technical Expertise:** Possesses broad software engineering knowledge with deep experience in cloud infrastructure, large-scale production systems, and distributed systems reliability + **Program Management:** Has hands-on experience directing cross-functional, highly technical programs while tracking and reporting on progress, resourcing requirements, and risks + **Communication:** Can clearly convey complex technical concepts to diverse audiences, building trust and ensuring understanding among stakeholders **What you’ll be doing:** + Lead and drive programs for SLO definition, measurement, tracking, and cross-org adoption; partner closely with engineering, product, and program teams to establish and operationalize reliability objectives across critical services + In partnership with SRE engineering managers, continuously improve the Production Readiness Review (PRR) framework, ensuring all launches and upgrades undergo thorough technical and operational vetting for reliability, scalability, and supportability + Develop and review detailed program plans, balancing long-term vision with immediate agile needs and risk management + Build effective reporting and monitoring systems to track operational health, SLO compliance, and postmortem learnings, driving informed prioritization of reliability investments + Partner across cross-functional teams to handle dependencies, unblock delivery, and ensure high standards in operational excellence are met + Communicate proactively and clearly with stakeholders, leadership, and cross-functional partners on program status, risks, resolutions, progress, and wins + Drive adoption and continuous improvement in automation, tooling, and best practices for reliability engineering + Facilitate deep technical discussions, surface critical tradeoffs, and support incident postmortems and root cause analysis processes to foster a learning, resilient organization + Guide quarterly and annual planning for reliability initiatives, establish objectives and key results tied to reliability outcomes, and align team efforts with broader organizational goals + Champion a culture of continuous improvement in production readiness and SRE best practices throughout engineering and product organizations **Your Skills & Abilities (Required Qualifications)** + 8+ years of experience in software engineering organizations + Several years of experience as a TPM or in a comparable role, with a track record of creating and scaling SRE or production readiness frameworks + Demonstrated success owning and driving key reliability programs, including SLOs, incident management, or production readiness reviews + Familiarity with operational health monitoring, distributed systems reliability, incident response, and postmortem processes + Strong technical understanding to articulate system-level tradeoffs, identify risks, and probe critical paths and dependencies + Excellent program management skills: roadmap development, prioritization, execution tracking, stakeholder engagement, and reporting **What Will Give You A Competitive Edge (Preferred Qualifications)** + Extensive hands-on experience working with Site Reliability Engineering, cloud infrastructure, or large-scale production systems + Ability to thrive amid ambiguity and influence without formal authority across engineering teams This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. _Compensation_ : The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. + The salary range for this role is $154,000to $320,500. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. _Benefits:_ + Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards Resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (https://search-careers.gm.com/en/working-at-gm/)** **Our Culture** **How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)** Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (https://search-careers.gm.com/en/locations/) The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.