Staff Software Engineer Req ID: 79489 Location: Sunnyvale, California, United States, 94089 In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve. Ruckus Networks a CommScope BU is seeking a Escalation Engineer who is passionate about making pioneer smart Wi-Fi products. These products enable carriers and enterprises to stay ahead of the exploding demand for high-bandwidth applications and services. **How you’ll help us connect the world:** Responsible for support and development of Ruckus product, including WiFi Access Point (AP), Controller (premise and cloud), and Ruckus analytic tools. Teamwork: Interact with support team to live debug and troubleshoot customer field issues and recover customer network promptly.Self-motivated: Independently reproduce customer network issues in the lab and isolate the root cause from the lab reproduction. Quick deliver: Commit code in the active branches, verify the fix in the lab and deliver patch solutions to customer. Deliver business impact: Develop customer requested features to meet customer requirement and use cases. **Required Qualifications:** Master’s or bachelor’s degree in computer science, Electrical Engineering, or a related field.3 to 10 years in software engineering with a strong track record of code development on network devices. **Languages:** Proficiency in C, C++, Python, Java. **Networking:** Deep expertise in IP networking, routing protocols. Strong WiFi background is a plus. Strong debug capability and troubleshooting scale in L2/L3 network. \#LI-RB1 \#LI-HYBRID Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. This position's expected total compensation (base salary and commission range) is $182,000.00-$240,000.00 The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options. **What Happens After You Apply?** Learn how to prepare yourself for the next steps in our hiring process by visiting https://jobs.commscope.com/content/How-We-Hire/?locale=en\_US **Why CommScope?** CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo **Learn more about how we're on a quest to connect the future and build what's next.** **Job Segment:** Software Engineer, Cloud, Electrical Engineering, Computer Science, Telecom, Engineering, Technology