Hungry, Humble, Honest, with Heart.

The Opportunity

Are you a results-driven professional with strong technical expertise and a proven track record in services sales within the French market? If so, you'll thrive in our dynamic and collaborative team environment at Nutanix, where you will have the opportunity to drive service innovations and contribute to our explosive growth in the Paris region while building lasting relationships with clients.

About the Team

The Professional Services team at Nutanix is a dynamic and collaborative group based in the Paris metropolitan area. This team is dedicated to driving customer satisfaction and delivering tailored service solutions to large enterprise clients, commercial sector, public sector, and across various industries. The culture is characterized by high engagement, interdependence, and a strong emphasis on collaboration, which is essential for achieving team success. With an aim to enhance the overall customer experience, the team works closely together, leveraging shared experiences and best practices.

You will report to the Services Sales Director who fosters a supportive and empowering leadership style, encouraging team members to take initiative and collaborate effectively. The role requires you to be based in France, specifically in the Paris area, and to come into the office regularly. While the exact number of in-office days has not been specified, there is an expectation for frequent office presence to engage with the team and clients, given the majority of key customers are located in Paris.

The travel requirements for this role include regular travel within the Paris metropolitan area. Additionally, there may be occasional travel to other parts of France, and potential travel to Northwest Africa once every quarter, although this is not a primary focus of the role.

 

Your Role

Establish and maintain relationships with key clients and stakeholders to drive customer satisfaction and service delivery improvements.Manage and lead the sales process for technical service offerings focusing on customer needs and ensuring timely responses to inquiries.Collaborate closely with numerous stakeholders to enhance understanding and improve joint customer engagement.Develop new Services offerings specific to the French market to help align with market requirements.Provide guidance, knowledge transfer, and support to technical sales engineers and account managers to foster teamwork and enhance service value perception.Work closely with Delivery Teams and Enterprise Architect to validate service offers contents and corresponding level of effort, and potentially and industrialize service offers)Regularly assess and improve team collaboration, addressing business challenges related to service complexity and value demonstration.

What You Will Bring

Strong technical expertise in service offerings and solutions.8-10 years of experience in sales or technical consulting roles.Fluent in French and English, with strong communication & writing skills. Proven experience in pre-sales and sales of sizable service engagements, as well as in contract and Statement of Work (SOW) development.Demonstrated ability to lead large transformational engagements using disruptive technologies.Ability to assess customer technical environments and build proposals.Strong collaboration skills to work effectively with sales and delivery teams.Experience in customer relationship management and improving customer satisfaction.Drive the success of Professional Services by managing and forecasting bookings.Proven ability to manage multiple projects and timelines effectively.

Work Arrangement

The work arrangement for this role will be discussed with the hiring manager.

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