Job Summary:

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

Team Description:

The Corporate Technology group is part of the Products organization, responsible for delivering and supporting the technology that powers TWDC’s corporate functions, enterprise workflows, and service management platforms. Our scope spans the entire product lifecycle — from setting strategy and roadmaps to overseeing project delivery, engineering, and ongoing support. Through these efforts, we drive digital transformation across our business, workforce, and technology communities.

We partner with a diverse range of internal corporate teams — including Brand Management, Corporate Communications, Corporate Real Estate, Corporate Social Responsibility, Global Labor & Product Standards, Global Security, Investor Relations, Management Audit, Legal & Global Affairs, and Supply Chain Compliance, Trade Management, & Logistics. Additionally, these solutions extend to our segment partners, ensuring a cohesive and connected technology experience across the company.

Responsibilities of Role:

The Staff Product Manager is a senior individual contributor responsible for defining and driving the strategy, planning, and execution oversight for a portfolio of internal technology products. With a deep understanding of business needs and technology capabilities, this role partners closely with business stakeholders, engineering teams, and senior leaders to deliver solutions that generate measurable business value. The Staff Product Manager serves as the strategic owner for multiple complex products, overseeing the entire product lifecycle from ideation to operations, and acting as the primary liaison between Corporate Technology and our customers to deliver world class solutions. This role requires strong product leadership, cross-functional influence, and a balance of strategic vision with pragmatic execution.

Product Strategy & Vision

Partner with Legal Operations to identify metrics-based business cases and ROI while analyzing and optimizing existing technology-related processes to improve workflow and productivity within the legal department

Stay updated on emerging legal technologies and trends to help the department remain at the forefront of innovation

Collaborate with Legal Operations to identify technology needs and work with technology staff and other areas in and outside of Disney to identify solutions that support legal strategies, ultimately supporting the creation and maintenance of 3-5-year legal technology roadmaps.

Act as a domain expert across multiple product areas or business domains, using data, user insights, and market knowledge to guide decisions

Develop core product positioning, messaging, and strategic narratives that communicate product value to executive stakeholders

Product Planning & Delivery Oversight

Create and maintain 12- to 24-month product roadmaps that deliver measurable business value

Oversee the development of product requirement documents (PRDs), prioritizing features based on user needs, business goals, and technical feasibility

Manage the full product lifecycle, from ideation and discovery through development, launch, sustainment, and retirement or replacement

Collaborate with agile delivery teams and Product Owners to ensure successful planning and execution of product initiatives

Lead cross-functional product initiatives or special projects requiring complex coordination and strategic influence

Stakeholder & Partner Engagement

Build trusted relationships with business partners and segment leaders, serving as a collaborative partner for decisions related to product direction and prioritization

Lead and/or participate in commercial contract terms negotiations with technology vendors

Facilitate ongoing alignment between enterprise technology and business partners to ensure products meet evolving compliance needs while continuing to deliver strategic value

Collaborate with various internal and external stakeholders to gather and consolidate all the information needed to present project funding requests to key executives

Serve as an escalation point for complex business inquiries, stakeholder concerns, and cross-team dependencies

Product Value Management, Market Awareness & Competitive Landscape

Partner with Legal Operations and legal technology vendors to share, manage, and prioritize internal capability needs from vendors’ products while aligning with and influencing vendor roadmaps

Manage relationships with legal technology vendors, acting as an escalation point to help remove obstacles and partner at higher levels within the vendor organizations to influence creative solutions, quality, and expedience

Maintain an understanding of the competitive landscape, industry trends, and alternative products

Conduct landscape analyses and deliver executive-level presentations to inform strategic planning and product positioning

Partner with Legal Operations to lead or support product pilots and beta programs to validate market fit and refine offerings based on feedback

Financial Planning & Resource Management

Partner with business stakeholders and the technology organization to develop the 5 year plan and annual operating budgets

Manage product budgets and resource forecasts, collaborating with Finance and the PMO to ensure alignment with investment plans

Partner with leadership to develop internal product cost models and charge-back frameworks that support sustainable operations

Track product budget performance and adjust forecasts based on licensing consumption, delivery progress, scope changes, and business needs

Leadership, Coaching & Standards Development

Contribute to the maturity of the product management discipline by sharing best practices, frameworks, and templates across teams

Mentor product owners, and business analysts to elevate product thinking and delivery capability

Key Attributes

Thinks Strategically

Stays current on business domain trends and technological advances

Uses knowledge of the company’s products and services to meet customer needs and financial targets

Identifies key business opportunities and challenges

Examines issues from a broad perspective, considering impact beyond immediate scope

Makes sound business decisions that balance competing priorities

Able to see the “forest” as well as the individual “trees” – can articulate how specific situations relate to strategy or big picture problems

Builds Relationships

Acts as the voice of the customer by understanding their business strategies and aligning business needs with the product strategy and roadmap

Interacts well with people who have different backgrounds and work styles

Resolves conflicts effectively

Service mindset with ability to facilitate “win-win” solutions, but not afraid to say “no”

Manages the diverse needs of stakeholders

Engages colleagues across the organization to optimize performance

Manages strategic partnerships and executive-level relationships across a large enterprise and within the related industry

Communicates Effectively

Conveys relevant information in a candid and timely manner

Listens and asks questions to ensure understanding

Tailors messages appropriately to the audience

Effectively persuades others to support ideas and plans

Provides the appropriate rational and content to drive commitment

Drives Results

Keeps Commitments

Uses technology to facilitate better results

Analyzes problems and takes action to resolve

Achieves high levels of customer satisfaction

Holds self and others accountable to high standards

Is metrics and data driven

Oversees project success and resource management to produce desired outcomes

Develops appropriate metrics to assess business performance

Plans, organizes and delegates effectively, to ensure focus on strategic activities

Inspires Creativity and Innovation

Conceives creative ideas to solve problems or meet objectives

Demonstrates a positive attitude with contagious enthusiasm

Challenges the status quo

Transfers ideas and success across boundaries

Facilitates the exchange of ideas and creation of new ones

Takes risks and manages them intelligently

Proactively looks for new opportunities

Sets product vision and creates enduring excitement about what is possible

Champions Change

Delivers consistent results in evolving a continuously evolving environment

Demonstrates flexibility in response to changes

Supports new initiatives

Coache others through change

Builds Teams

Supports productivity and morale of the team

Strengthens others through mentoring and feedback

Recognizes and rewards the achievements of others

Broadly shares both accountability and responsibility

Creates “constructive discomfort” — encouraging performance beyond what others believe they can realize

Exhibits Professional Excellence

Treats others with respect

Earns the trust of colleagues, partners and customers

Maintains composure under pressure

Strives for self-improvement

Learns from personal and organizational experiences

Shows consistency in words and actions

Sets a good example for others

Must Haves:

Product Strategy & Vision

Minimum of 7 years of experience managing complex products within a large, multi-national corporation

Demonstrated experience in legal technology and operations

Demonstrated ability to define multi-year product strategies and roadmaps that align with business goals

Experience acting as a strategic thought partner to business stakeholders and translating vision into executable plans

Strong understanding of legal document management, matter management, contract management, knowledge management, and spend management

Product Planning & Delivery Oversight

Hands-on experience overseeing the full product lifecycle, from ideation through sustainment

Proven ability to prioritize features based on value, feasibility, and dependencies within a dynamic delivery environment

Strong working knowledge of agile product delivery, including backlog management, sprint planning, and value delivery tracking

Experience partnering with engineering, architecture, and delivery teams to ensure product quality and timely execution

Demonstrated experience with agile frameworks (Scrum, SAFe, Kanban) and agile backlog management tools (e.g., Jira, ADO)

Familiarity with ITIL principles and working knowledge of SLAs, KPIs, and system performance tracking

Stakeholder & Partner Engagement

Exceptional communication and interpersonal skills with a track record of building trusted relationships across levels

Experience representing product teams with executive stakeholders, facilitating alignment and navigating competing priorities

Demonstrated ability to lead business discovery efforts, co-create solutions with partners, and manage feedback loops

Experience in managing relationships with legal technology vendors and negotiating contract terms

Market Awareness & Competitive Landscape

Strong analytical skills and experience conducting product, competitor, or industry landscape assessments

Ability to synthesize complex market data and translate findings into actionable product strategy adjustments

Experience running product pilots or beta programs, capturing learnings, and adapting roadmaps based on insights

Comfortable delivering strategic briefings and deep-dive presentations to senior audiences

Financial Planning & Resource Management

Experience managing product budgets, forecasts, and resource allocation in collaboration with finance and PMO partners

Skilled in developing cost models and internal charge-back structures to support funding strategies

Ability to balance product investment with operational constraints, making data-driven tradeoff decisions

Experience managing relationships with third-party vendors and external partners

Understanding of contract terms, licensing agreements, and vendor performance tracking

Leadership, Coaching & Standards Development

Track record of sharing learnings with fellow product managers, while mentoring senior product owners, or analysts within a product organization

Demonstrated ability to elevate product management maturity through sharing frameworks, playbooks, and best practices

Experience leading large cross-functional initiatives that span teams, systems, or business lines

Operates with a high degree of autonomy and regularly influences through informal leadership across the organization

Nice To Haves:

ITIL Foundation Certification or advanced certifications for on ITIL v3 or later

Certifications in agile software development methodologies (PMI-ACP, CSPO, SAFe PO/PM, ICP-ACC, etc.)

Other advanced product, platform, or agile courses/certifications

Education:

Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience.

Preference for Master’s or advanced degree Computer Science, Information Systems, Software, Electrical or Electronics Engineering, Business, or comparable field of study in a related discipline.

#DISNEYTECH

The hiring range for this position in California is $138,900 - $186,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.