About The Role

As a Staff Product Manager supporting our clinical platform, you’ll be responsible for building and scaling products that empower providers and streamline complex workflows, all while driving great experiences for patients and providers alike. You’ll collaborate with Operations, Clinical, Payer, Engineering, and Design teams to define strategy, leverage AI to simplify workflows, and create tools that make care delivery easier at scale. You’ll also own a multi-year roadmap in partnership with cross-functional partners and leadership.

What you’ll do at Headway:

Build and scale internal tools and processes that help providers deliver care more efficiently, leveraging AI to automate and accelerate workflows. Design and improve product experiences that simplify complex requirements (e.g., insurance programs) while keeping provider usability at the center. Define and execute the strategy for provider-facing internal tools in a way that balances user needs with business growth. Work closely with Design, Engineering, Data, Ops, and Clinical partners to learn quickly and ship quickly. Deeply understand and embody the voice of our providers in everything we build

You’ll be great for this role if you:

1 → 100+ product experience: You have 5+ years of experience improving, iterating, and scaling platforms, especially with AI/ML pipelines. Balancing UX and scale: You’ve built products that simplify complex requirements for end users and can bring deep user empathy to platform decisions. Data and results driven: You are skilled at digging into data, prioritizing initiatives, defining clear goals, and driving your team to deliver impact. Thrive in ambiguity: You love tackling ambiguous problems in a fast-paced environment with an optimistic and energizing attitude.

Compensation and Benefits:

The expected base pay range for this position is $215,900 - $254,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Benefits offered include: Equity Compensation Medical, Dental, and Vision coverage HSA / FSA 401K Work-from-Home Stipend Therapy Reimbursement 16-week parental leave for eligible employees Carrot Fertility annual reimbursement and membership 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st Flexible PTO Employee Assistance Program (EAP) Training and professional development

#LI-RJ1