About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.

About the role
As the Staff Housing Assistant Manager, you will be responsible for overseeing the daily operations and administration of staff accommodation, ensuring a safe, comfortable, and well-maintained living environment for all colleagues. You will work closely with HR, Housing, and Facilities teams to provide excellent service and maintain high standards of cleanliness, security, and hospitality in line with company policies.

What you will do
Main responsibilities:
•    Oversee daily operations of staff housing, ensuring safety, security, and overall well-being of residents, visitors, and property.
•    Provide leadership, guidance, and support to the housing team.
•    Ensure fair and consistent treatment of all employees in line with company policies.
•    Maintain accurate records of housing occupancy and space availability.
•    Allocate rooms in compliance with local laws, benefits eligibility, family status, gender considerations, and ethical standards.
•    Manage all housing keys, including secure storage, distribution, and inventory control.
•    Welcome new employees and prepare their assigned accommodations.
•    Plan, promote, and follow up on social activities such as sports tournaments, movie nights, and game nights.
•    Conduct regular inventories of rooms, furnishings, and equipment.
•    Maintain adequate par stock of housing supplies and equipment.
•    Oversee regular pest control in all rooms and common areas.
•    Inspect rooms regularly to ensure cleanliness and maintenance standards are met.
•    Coordinate and follow up on all maintenance requests.
•    Organize and manage staff transportation schedules.
•    Provide guidance and support to employees for housing-related issues.
•    Attend weekly Operations meetings and daily People & Culture meetings.
•    Implement and enforce all housing security and safety policies.
•    Take proactive measures to prevent situations that may harm the hotel’s reputation.
•    Manage the housing budget, ensuring cost control and proper approval of expenditures.
•    Record and report housing incidents objectively, with clear and comprehensive documentation.
•    Lead the development and implementation of the housing fire safety plan.
•    Conduct training on emergency procedures and organize bi-annual fire drills with the Fire Safety Committee.
•     Respond effectively to any housing emergency or safety situation.

Standard Duties:

•    Deliver a friendly, professional service that consistently exceeds employee expectations.
•    Familiarize yourself with the hotel’s employee handbook and adhere to all rules, regulations, and policies—particularly those related to fire safety, hygiene, health, and overall workplace safety.
•     Take on additional duties and responsibilities that, while outside routine tasks, fall within the scope of the role.
•    Maintain accurate and up-to-date records for employee files, incidents, logs, and key control.
•    Assume responsibility for the health, safety, and welfare of all areas within staff housing, responding appropriately to any emergency situations.
•    Protect and support staff housing residents through the application of health and safety practices, accident prevention measures, fire drills, and first aid.
•    Report to work punctually, wearing the correct uniform/attire and name badge.
•    Maintain a high standard of personal appearance and hygiene in line with the hotel’s grooming and appearance standards.
•    Comply with all applicable local laws and regulations.
•    Foster positive working relationships with colleagues and other departments, operating in line with The Golden Rule.
•    Adapt to changes in the department as required by industry trends, company policies, or hotel needs.
•    Remain flexible, undertaking any reasonable duties within the scope of the position, including redeployment to other departments or areas when necessary to meet business or service demands.
•    Deliver an exceptional employee experience by upholding uncompromising quality, dedication, attention to detail, personal service, cultural values, team spirit, and ethical standards. Participate in and conduct training sessions as required.
•    Carry out additional tasks or projects as assigned by the Director of People & Culture or the General Manager.

What you bring
•    Diploma or bachelor’s degree in hospitality management, Facilities Management, or related field.
•    Minimum 2–3 years of experience in Staff Housing, accommodation management, or similar role, preferably in hospitality or large-scale operations.
•    Strong leadership and people management skills.
•    Excellent organizational and time management abilities.
•    Strong problem-solving and conflict resolution skills.
•    Good communication skills in English (additional languages are a plus).
•    Proficiency in MS Office and housing management systems/software.
•    Knowledge of health, safety, and hygiene regulations.
•    Flexibility to work evenings, weekends, and public holidays when required.

What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•   Employee Discount for stays at any Four Seasons worldwide
•    Complimentary Dry Cleaning for Business Attire
•    Complimentary Employee Meals

•    and so much more!

Schedule & Hours:

•  This is a full-time role