Entity:
Technology
Job Family Group:
Job Description:
bp continue to drive technical strategy and roadmap for our Digital Platforms.
This role will be at the forefront of the company's efforts to implement pioneering technologies, enhanced automations and integrations that allow our platforms to seamlessly work together, driving performance and productivity into our Business Teams.
Role Overview:
As the Lead Technical Architect for the Digital Workplace Microsoft 365 team, you will oversee the design, implementation, and continuous improvement of our global Microsoft 365 platform.
At its core are Microsoft SharePoint, Teams, OneDrive and Copilot, but as you can imagine, there is a complex web of other Microsoft 365 Applications, rich integrations with Microsoft Azure, AWS platforms and connected hardware services.
You will put the Customer first, working with our Exchange, Devices, Site Technology, and Service Enablement teams to enable Productivity solutions for our end-users across our global sites. This technology ensures that every employee from desk workers to industrial engineers get the technical tools they require to carry out their roles.
The technology solutions you manage must be secure, compliant, performant, and aligned with business requirements specific to each platform. This makes for a broad spectrum of integrated solutions that you will need to govern.
You will be pivotal in ensuring that any M365 technology or process developed and deployed is reliable, scalable, and integrates seamlessly with other technologies within the organization.
Strategy and Roadmap:
bp's technical strategy aims to continue transition from small, customized vendor solutions to integrated, strategic multi-purpose platforms. Inevitably, there are integration needs between these platforms and your Team within Digital Workplace cover those.
Key activities include future-proofing the technical roadmap, supporting proof of concept and minimum viable product for new or existing Digital Workplace technologies, scaling up plans, and addressing existing technical debt to simplify and strengthen the technical portfolio.
You will build repeatable patterns aligned to bp central architecture that allow us to be agile and continuously improve our estate of services.
You will be adept at simplifying complex technical language and concepts, ensuring that business partners who are not IT-focused can clearly articulate their requirements as well as understand and align with Digital Workplace technology strategies and implementations.
As the Lead Digital Workplace M365 Architect, your accountabilities will include:
Team: You directly influence M365 product, process and service automation design. You are the lead architect and design authority driving scalable and performant software, and even sometimes hardware implementations and integrations using modern technologies and approaches. You will not just lead, but you will "do". Our culture is exploring, thinking and doing, and you will live this every single day.
Architecture: Like most large enterprises, some elements of our platform portfolio contain the most sophisticated technologies readily available. Other elements represent legacy investments. You will develop Digital Workplace M365 strategy, reference architectures, and roadmaps that will enable us to continually evolve and innovate our services.
Relationships: You have a Customer Centric approach. You will understand the business drivers, challenges and emerging use cases that will influence our support services and trigger change in our support products and capabilities. You will continuously scan the external market for relevant technologies, and you will recommend and introduce those technologies at scale and with pace when required.
In addition to technical competency, you will collaborate with other architects and partners in adjacent teams, to collect requirements and build them into future product releases.
Technology: You have a passion for learning and leading by example, and enjoy designing and building automated, and secure integrations.
You possess broad knowledge of not only Microsoft 365 SAAS capabilities – especially SharePoint, Teams, OneDrive and Copilot technologies - but also related products in Device Management, Azure (and preferably AWS) platform technologies, solutions and vendors and an ability to rapidly adapt new technologies to enhance and optimize services. With an eye on the future, you will help construct bp’s NextGen of intelligent Agentic process flows, Knowledge Management capabilities and automations.
You will have in depth knowledge of Azure B2B and preferably Tenant-to-Tenant integration and migrations.
Safety and Compliance: You will advocate and help ensure our architectures, designs and processes enhance a culture of operational safety and improve our digital security.
Strategic Planning
Collaborate with partners across various groups to understand Support requirements, assess current capabilities, and resolve future needs.
Develop strategic plans for scalable, secure, and robust architectures that support the diverse needs of a global organization.
You will work with other Digital Architects to ensure Generative AI Agentic Frameworks and capabilities are included in design and integration when useful to do so.
Design & Deployment
Design global Productivity and Collaboration solutions, ensuring they are resilient, scalable, and aligned with industry and company standards.
Employ Cloud-First and Zero-trust methodologies
Coordinate the deployment of new Digital Workplace systems and upgrades to existing platforms and infrastructure.
Performance & Quality
Design for Data Driven decision making first solution
Monitor system performance, ensuring high availability and minimal disruption.
○ Drive continuous improvement initiatives to elevate solution quality, reduce latency, and enhance the end-user experience.
Security & Compliance
Ensure that all Digital Workplace M365 Platform Service components are secure, aligned with data privacy laws, and protected against potential threats.
Collaborate with the cybersecurity team to establish standard methodologies and regular audits.
Vendor Management & Procurement
Develop and maintain strong relationships with vendors where required, ensuring that the organization gets the best value and highest quality services and products.
Lead all aspects of procurement processes related to Digital Workplace Microsoft 365 technologies.
Documentation & Knowledge Transfer
Maintain comprehensive documentation for all voice and site related infrastructure components.
Conduct training sessions and workshops for internal teams to ensure smooth operations.
About You – Essential Skills
A Bachelor's (or higher) degree, ideally in Computer Science, MIS/IT, Mathematics, hard science, or equivalent work experience.
Several years of professional experience in the field of enterprise architecture / IT strategy development - Proven experience in developing Microsoft 365 Service technical strategy.
Understanding and empathy of end-user issue resolution, escalation processes and support service optimisation.
10+ years hands on experience in architecture, design, configuration and deployment of industry leading customer centric Microsoft 365 products – especially Microsoft SharePoint, Teams, OneDrive and more recently Copilot.
Experience integrating process flows for these products across other industry leading integrated products such as Microsoft Windows, Power Platform, ServiceNow, Salesforce and SAP.
In depth knowledge of Microsoft 365 and Device Management Technologies (InTune), Microsoft Teams Voice configuration and Azure process flow and automation technologies, Azure Integration Services, Low and No-Code integration and other automation technologies.
2 or more projects leading Microsoft 365 Service and process automation implementations at an enterprise level with integration to other enterprise systems.
Practical knowledge of Tenant-to-Tenant migration capabilities covering M365 Technology.
Good understanding of the Cloud native Integration capabilities like native API Gateways on different cloud providers (AWS, Azure).
Nice to Have
Microsoft 365 platform certifications at developer/architect level.
Certification on other industry leading integration products
Why Join our team?
At bp, we offer an excellent working environment with benefits such as an open and inclusive culture, great work-life balance, extensive learning and development opportunities, life and health insurance, and a comprehensive medical care package.
We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits.
Reinvent your career as you help our business meet the challenges of the future.
Travel Requirement
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Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.