At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

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Staff Engineering Program Manager - PXE Transformation Office
PXE Transformation Lead

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Why We Have This Role

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This Transformation Office team member will play a critical role in revolutionizing our systems and processes within the Product, UX, and Engineering (PXE) Organization at Qualtrics. This is a highly cross-functional role that sits at the intersection of strategy and execution. You will lead initiatives that align with our goals of driving innovation and increasing efficiency in business operations (BizOps) and product development. You will analyze and seek to understand current processes, identify opportunities, and execute improvements that drive value through operational excellence. You will be working with leaders across the organization to drive adoption and otherwise influence the future of how the PXE organization works.  

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How You’ll Find Success

\n\nYou enjoy creating new programs/ systems and enabling others to increase their efficiency.  \nYou have a high degree of curiosity and self-motivation and are a skilled generalist with the ability to thrive in fast-paced, ambiguous environments.\nYou can apply flexible program management, process improvement, and change management expertise to drive improvement efforts with Gives a variety of stakeholders.\nYou have exceptional strategic thinking and problem-solving abilities, including taking a problem statement as input, then designing, recommending, and implementing a sustainable solution.\nYou have strong written and verbal communication skills to effectively communicate complex ideas/concepts to stakeholders at all levels of the organization.\nYou can collaborate with others to foster a culture of openness and innovation and have a strong ability to influence without direct authority.\n\n

How You’ll Grow

\n\nYou will help grow and evolve the Transformation and BizOps disciples with PXE.\nYou will influence core systems and processes that underpin the success of the PXE organization and Qualtrics. \nYou will gain breadth of exposure and knowledge across many functions in a large Product, UX, and Engineering  organization.\nYou will have continuous exposure to senior leaders within the PXE organization.\n\n

Things You’ll Do

\n\nOwn and drive BizOps or Transformation programs focused on improving core PXE processes and operational excellence quarter-over-quarter.\nIdentify critical business problems by analyzing inefficiencies and bottlenecks, leading teams to understand impacts across people, processes, technology, and systems.\nDevelop and implement data-driven, actionable recommendations and optimized processes to enhance operational efficiency, including opportunities for automation and standardization.\nLead key strategic initiatives end-to-end, managing stakeholders, tracking progress against KPIs, and reporting results to leadership and other audiences.\nAct as an internal consultant by providing strategic insights, preparing presentations, training employees, and addressing urgent operational challenges proactively, while staying informed on industry trends.\n\n

What We’re Looking For On Your Resume

\n\nBachelor's Degree in Business, Operations, Finance or related field AND 8+ years of work experience in business operations, program management, process improvement OR equivalent experience.\n2+ years working in a Product, Tech and/or Engineering organization\n6+ years management (e.g., project, process, vendor, change) experience.\nTrack record of managing business operations and transformation or change management initiatives. This includes the ability to drive significant organizational changes, streamline processes, and implement new systems or structures.\nTrack record of managing complex business programs including implementing organization-wide improvements and optimization.  \nExperience in effectively engaging, consulting, and informing stakeholders at all levels, ensuring alignment and buy-in.\nDemonstrate results-based impact of previous transformation programs.\n\n

What You Should Know About This Team

\n\nNewly formed team that is highly trusted by C-suite\nTeam of highly skilled business operations generalist and problem solvers\nCollaborative creators with a keen ability to bring each other along on initiatives\nExpert communicators to key business stakeholders\n\n

Our Teams Favorite Perks and Benefits: 

\n\nEnjoy a $1,500 experience bonus recognizing your expertise and contributions to the team.\nCollaborate and grow alongside a team of talented, supportive, and motivated professionals.\nBenefit from catered lunches that keep you energized and connected throughout the workday.\nReceive transportation reimbursement to ease your commute and support your daily travel needs.\n\nThe Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.\n \nQualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.\n \n​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act\n \nQualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.\n \nNot finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.\n \n

 

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For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.

Washington State Annual Pay Transparency Range$164,500—$299,500 USD