The role has the purpose of supporting the staff with complex technical investigations

Main tasks 

·       Drive or support complex technical investigations both related to scrap, customer issues and continuous improvements

·       Attend technical customer meetings, represent BorgWarner in complex technical topics towards the Customer

·       Implement warranty procedure in the plant and follow towards the customer

·       PSCR in the plant, handle and communicate topics related to product safety

·       Track the claim costs and warranty costs and ensure all costs are negotiated before acceptance

·       Support in meetings related to design reviews to new development projects.

·       Support Change Management with technical input to changes/deviations.

·       Support Supplier Development/Supplier Quality in quality topics.

·       Resource for CAD support in different topics.

·       Develop new or missing analysis tests and techniques.

·       Secure relevant competence development within quality department

·       Secure quality tools (e.g. templates) are available and used within quality department

 

Responsibility 

·       Ensure high level of quality of technical investigations

·       Ensure close tracking of costs related to customer chargeback and warranty

·       Ensure competence development within the department

 

Authority 

·       Take decisions related to technical investigations in the plant

·       Speaking partner on behalf of BorgWarner in regards to technical investigations

·       Stop the line in case of risking compliance with either product safety or product compliance 

Internal Use Only: Salary

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