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Job Category

Data

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Slack

Slack is the work operating system that brings your people, apps, processes and data together with trusted generative and agentic AI, fueling productivity for every employee in every role. Millions of people work in Slack every day with global teams, partners and customers, sending over 700 million messages and automating processes with over 3 million workflows daily. As part of Salesforce, Slack is where Agentforce, an always-on digital workforce, works alongside your teams and amplifies the impact of sales, service, HR, IT and more. To learn more and get started with Slack, visit slack.com.

The Role

We are seeking a seasoned Data Scientist to join our world-class analytics and data science team that supports growth marketing, product engagement, and scales data-driven decision making.

As Staff Data Scientist, you will work closely with cross-functional partners to proactively define Slack user-base engagement and the drivers of engagement across mediums (ex: email, push notifications, product nudges, etc.). You will help derive insights from data, communicate key findings to marketing and product executives, and directly contribute to building growth strategy and implementation. You’ll partner with Marketing, Product, and Engineering to contribute directly to campaign and product development –shaping what we build, how we measure success, and when/how we iterate and improve (experimentation).

What You'll Do

Lead Growth Strategy: Define and develop data-driven custom audiences and segmentation strategies to maximize user engagement and campaign effectiveness for marketing channels like email, push notifications, and advertising/retargeting. 

Experimentation and Innovation: Drive a culture of experimentation. Lead end-to-end A/B testing and experimentation initiatives, from ideation and framework design to thorough pre- and post-analysis. You’ll constantly be working to uncover findings to dictate experimentation roadmaps.

Collaborate and Analyze: Partner closely with Product and Engineering teams to navigate complex data schemas, ensure data integrity, and establish clear KPIs to measure the effectiveness of marketing programs. Apply advanced data science techniques to analyze Slack product usage patterns, identifying what’s working, what’s not, and opportunities for improvement.

Define and report key success metrics, effectively communicating insights to Slack and Salesforce leadership to enable executive level decision making and follow-ups.

Synthesize Insights: Analyze and measure the impact of marketing channels on product engagement and conversion, translating complex data into actionable business insights.

Deliver Results: Establish/refine key input and output metrics, set aggressive targets with business teams, and support campaigns and experiences that deliver direct business impact.

Champion evidence-based decision-making, making data and insights accessible and scalable for stakeholders at all levels.

What You Bring

6+ years of experience in a Data Science role, with significant experience supporting Growth or Product Marketing teams.

Expertise in SQL and a strong command of a statistical programming language like Python or R for data manipulation and analysis.

Deep statistical knowledge and hands-on experience in experimental design (A/B testing, multivariate tests) and causal inference.

Proven ability to lead projects autonomously and collaborate effectively with cross-functional teams to influence product and marketing strategy.

A solid understanding of marketing channels, user behavior, and key metrics related to tactics like email, push notifications, and paid media. Knowing fundamental metrics to track and how these channels impact the broader business.

Experience with data visualization tools (e.g., Tableau, Looker) and a track record of using data to tell a compelling story is a plus.

Experience working with large-scale data technologies (e.g., Snowflake, Spark, Presto, Hive, Hadoop). Knowledge in Apache Airflow is a strong plus.

Strong communication skills. Able to translate complex technical results into clear, actionable insights.

Experience designing and implementing advanced data models with scalability and efficiency.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

For Washington-based roles, the base salary hiring range for this position is $157,600 to $216,700.