Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We’re looking for a Staff Data Protection Engineer to lead and mature our Data Loss Prevention (DLP) and UEBA detection capabilities across cloud, endpoint, and email channels. You’ll be the go-to expert for building, optimizing, and tuning DLP rulesets, helping us accurately detect risky data movement, insider threats, and policy violations with minimal noise. Your work will directly impact how we protect our intellectual property, customer data, and confidential information.

 

Key Responsibilities

Design, build, and fine-tune DLP/UEBA rules and policies across various platforms (e.g., Microsoft Purview, Zscaler, CoSoSys, BigID etc.)End to End ownership of projects related to Insider Risk ManagementDevelop high-fidelity detections for use casesLead coverage gap analysis and continuously expand detection logic to new threat scenarios or business data types.Partner with Legal, Privacy, and Business Units to map data classifications to DLP policies.Work with Incident Response and Threat Hunting teams to improve alert triage workflows and reduce false positives.Collaborate with engineering teams to enable test environments and simulate DLP scenarios for validation.Produce documentation around policy design rationale, tuning decisions, rule changes, and test results.

Qualifications

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

9+ years in Security Engineering, Data Protection, or Threat Detection rolesExpert-level experience with DLP rule creation, tuning, and validationFamiliarity with email, endpoint, and cloud data flowsAbility to balance detection fidelity and business usabilityStrong written skills for documenting rule behavior, assumptions, and tuning decisionsFamiliarity with using Honey Tokens

  

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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