Are you fascinated by solving the puzzles that emerge for businesses that operate at extreme scale? Do you have a passion for growing new businesses and building awesome customer experiences? Intuit is disrupting in-person expert financial services with fast-growing brands like TurboTax Live and Quickbooks Live, including local retail offices launched in early 2025. This growth has created an exciting opportunity for a data-driven customer experience leader to massively scale our TurboTax professional services by using impactful insights to drive customer experience decisions and massively scale. As the Staff Customer Experience Professional for Assisted Services in the Consumer Group, you will be an individual contributor a strong cross-functional leadership position to formulate and drive scaling initiatives for products such as TurboTax Live, TurboTax Live Full Service, and TurboTax Live for Business - Intuit’s fastest-growing product lines.