About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About The Team

The Crunchyroll Enterprise Technology DevOps Team is a group of hardworking and forward-thinking cloud engineers passionate about automating the platform to enable our software developers to deploy their applications efficiently. Our customers are the software engineers and other internal business units who work around us every day and need our support. We live to make things easier for them to rapidly develop, test, and deploy new features and applications. Together, we strive to bring an extraordinary experience to our community of fans.

About The Role

We are seeking a seasoned Principal Cloud Platform Engineer to lead our cloud-native approach to build services optimized for their target platforms, and follow a poly-cloud strategy by selecting different cloud providers based on workload needs. This role will be pivotal in designing, automating, and scaling cloud operations across GCP and AWS, with a strong emphasis on reliability, security, and performance. You'll partner closely with engineering, architecture, and security teams to evolve our cloud environment into a robust, scalable, and cost-optimized platform.

Key Responsibilities Lead the design and automation of cloud infrastructure across AWS and GCP, ensuring scalability, security, and high availability. Develop and maintain Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation, and Pulumi. Design, build, and optimize CI/CD pipelines to streamline application and infrastructure deployments.. Define and implement cloud governance standards across IAM, security, compliance, and cost management. Act as a technical lead for DevOps, SRE, and platform teams; mentor engineers and promote engineering best practices. Drive observability and diagnostics by implementing tools such as Datadog, Prometheus, Grafana, and the ELK Stack. Drive adoption of DevOps and SRE principles, including incident management, post-incident reviews, SLAs/SLOs, and service reliability engineering. Lead modernization efforts for services running in AWS and GCP, including workload migrations and performance tuning. Collaborate with engineering teams to design cloud-native, resilient platforms aligned with business goals.. Required Qualifications 12+ years of experience in Information Technology or Engineering, including a minimum of 9 years in CloudOps, DevOps, or related roles. Proven, hands-on expertise with both Google Cloud Platform (GCP) and Amazon Web Services (AWS), including compute, networking, storage, and serverless services. Extensive experience with Terraform, CloudFormation, and other infrastructure automation tools. Strong Linux systems engineering background and scripting skills in Python, Bash, or Go. Proven expertise managing Kubernetes workloads in production (e.g., GKE, EKS), including deployment automation and resource tuning. Deep understanding of CI/CD pipeline design and best practices for secure, reliable, and repeatable deployments. Experience with GitHub and GitHub Actions, Workflows. Solid knowledge of cloud security, IAM policies, VPC design, and cost optimization strategies. Strong problem-solving skills and a track record of designing durable, scalable infrastructure solutions. Excellent collaboration and communication skills, with the ability to influence architecture and mentor engineers. Preferred Qualifications (Pluses) Professional certifications such as: AWS Certified DevOps Engineer – Professional Google Professional Cloud DevOps Engineer Google Professional Cloud Architect Experience with multi-cloud or poly-cloud architecture strategies (GCP, AWS). Familiarity with service mesh technologies (e.g., Istio, Linkerd). Datawarehouse management using Databricks, etc.

A day in the life of our Principal Cloud Platform Engineer:

We lead a global operation. We split projects and on-call duties across time zones regularly. We believe in working hard, having a work-life balance, and striving to maintain it. You may find yourself doing any of the following on any given day:

Cloud Operations: Monitor AWS/GCP health, ensure SLO compliance, and troubleshoot performance across infrastructure and applications.  Infrastructure Engineering: Build and manage multi-cloud infrastructure using Terraform and Pulumi, with a focus on scalability, automation, and resiliency.  Architecture & Strategy: Participate in architectural decisions to uphold best practices in scalability, security, container orchestration, and network design. Team Leadership: Lead daily engineering syncs, align cross-functional teams, and drive improvements in CI/CD, automation, and platform reliability. Security & Compliance: Enforce IAM and cloud security standards, ensure regulatory compliance, and automate policy governance. Incident & Reliability Management: Lead incident response, perform root cause analysis, and implement long-term reliability enhancements. Cost Optimization: Analyze cloud spend, optimize resource usage, and collaborate with FinOps to align performance with budget goals. Enablement & Documentation: Mentor engineers and maintain internal knowledge through clear documentation of processes and best practices. About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

Courage. We believe that when we overcome fear, we enable our best selves.

Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

Kaizen. We have a growth mindset committed to constant forward progress.

Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.