At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.\n \n\nStaff Change Manager, IT/Systems Program Management Office\n \n\nWhy We Have This Role

\n\nThe Change Manager will focus on the people side of our transformation. Their primary responsibility will be creating and implementing change management strategies and plans that maximize stakeholder adoption, foster employee engagement, and minimize resistance to change. The Change Manager will be a core member of the centralized Transformation Office, ensuring that transformation decisions and methods effectively consider our people. This person will work closely with leaders across the company to drive change management and develop change management capabilities in our functions.\n \nHow You'll Find Success\n\n\nCreates strong internal partnerships and trust across all levels of Qualtrics\nLearns the goals and processes of each business team, predicting change impact by identifying their interdependencies\nArticulates complex ideas in the right level of detail for various audiences\nRecognizes what each audience needs to hear, know, see, and feel for effective change execution\nLeads through influence on cross-functional teams\nAptitude for identifying, analyzing, and resolving issues and risks that may arise during the program, employing creative solutions and critical thinking to overcome obstacles\n\n

 

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How You'll Grow

\n\nContinuous exposure to C-suite interactions and decision-making\nAbility to develop knowledge and expertise across many functions of the organization\nOpportunity to influence decision-making at the highest level of the organization on the most strategic initiatives that will underpin the success of Qualtrics\n\n

 

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Things You'll Do

\n\nEnable effective transformation execution by developing and orchestrating change management strategies for global high-priority programs\nConduct change impact assessments to identify and mitigate risks. Develop and implement sponsor roadmap and resistance management plan\nFoster company-wide employee engagement throughout the transformation by creating an effective communication plan and assets\nDevelop Qualtrics’ change management capability by mentoring functional leaders in change management best practices\nEnable fast adoption of new internal process designs by creating effective training plans and materials\nWork with the central transformation team to creatively solve complex problems across the company. Actively counsel with the team to inform the right priorities and approach\n\n

 

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What We're Looking for on Your Resume

\n\nExperience managing change in large organizations or high growth companies\nExceptional listening and communication at all levels, with cross-functional audiences\nLeading through influence on cross-functional teams in a complex, fast-paced environment\nDemonstrates effective collaboration, transparency, and trust building\nKnowledge of change management best practices\nExperience teaching, coaching, or mentoring others\n\n

 

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What You Should Know About This Team

\n\nProblem solvers who can think strategically as well as execute\nHigh-performing individuals across different functions\nFocused on getting the right answer as quickly as possible; bias for action and frequent, productive debates\nUnified focus on the overall success of the transformation efforts; team members lean in with their strengths and roll up their sleeves, regardless of their job description\nHighly-trusted team by C-suite\n\n \nOur Team’s Favorite Perks and Benefits\n\n\nWork/life balance high priority\nFlexible working mode to fit with personal commitments and context\n$1500 experience bonus\n\n \nThe Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.\n \nQualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.\n \n​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act\n \nQualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.\n \nNot finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.\n \n\n\n\n\n