At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world

This Position reports to:

Run What Runs the World 

At ABB, we help important industries outrun - leaner and cleaner.  

Every person here makes that happen. By rethinking, rewiring, and improving, we combine the world’s best minds and technologies to elevate performance to a whole new level. 

Because at ABB, progress is an expectation - for you, your team, and the world. As a [Job Title], you’ll take on challenges that transform industries and drive innovation. We give you the market-leading expertise, technology, and opportunity, and you own the challenge to make an impact that matters. 

It won’t always be easy. Growing takes grit. Innovating takes the courage to try, fail, learn, and succeed. But at ABB, you’ll never run alone. 

Your Role: Own the Challenge/Take on the Journey 

As a Business manager for Service Supply Unit Motors & Generators, you are in charge of all After Sales support and services for China export market motors and generators.

Your organization has a global responsibility for technical support, product warranty, expert services, spare parts, back end for sales of services. Additionally, you will develop and productize life-cycle services and concepts for products under China global responsibility.

Creates and drives implementation of service strategy as a member of the management team. Ensures that strategic plans are implemented consistently in the service organization through collaboration with other businesses. Executes service and sales channel strategy within their own area of responsibility.

Implements productized service offerings and materials for marketing purposes and invests in service sales to increase market penetration.

Drives consistent development of processes and practices based on customer feedback (Net Promoter Score - NPS). Ensures customer focus, understanding of sense of urgency and care in their own area of responsibility.

Drives, implements, reports, and monitors performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).

Runs the day-to-day service business to ensure profitable growth and improvement of service productivity.

Implements agreed delivery and performance standards to ensure consistency in quality and customer satisfaction. Invests in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.

Drives continuous improvement culture and the implementation of improvements to achieve service excellence and increase profitability in their own area of responsibility.

What it takes to Run what runs the world 

Bachelor’s degree or above

5+ years of experience in leading teams

Strong leadership skills with the ability to lead cross-functional teams, projects and multiple stakeholders

Excellent communication and interpersonal skills for a global organization

Sound knowledge of large motors and generators

Outstanding command of the English language and university degree in engineering, economics or similar education.

Willing to accept international business trip (about 20%)

Why ABB? 

A global market leader redefining industries through technology and expertise. 

Results that matter—what we run here, runs the world. 

Autonomy & Ownership—we trust you to implement solutions. 

Run What Runs the World—join a team that drives progress forward. 

Apply by: [Closing Date, if applicable] 

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #RunsWhatRunstheWorld