Company Profile:
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
Job Title: SCCM Patching L2
Position: Senior Systems Engineer
Experience: 4-6 Years
Category: Software Development/ Engineering
Main location: Bangalore/Chennai
Position ID: J0525-0384
Employment Type: Full Time
Job Description :
We are seeking a highly skilled SCCM Administrator with extensive hands-on experience in managing enterprise-level Microsoft System Centre Configuration Manager (SCCM) environments. The ideal candidate will be responsible for the end-to-end management of SCCM infrastructure, including patch lifecycle management, OS imaging, software deployment, and advanced issue troubleshooting.
This role will also involve remediation of deployment failures and addressing system vulnerabilities to maintain endpoint compliance. Preferably, the candidate should also have experience with Microsoft Intune migration and a strong foundational understanding of Intune for modern endpoint management and co-management scenarios.
Key Responsibilities:
SCCM Infrastructure Management:
• Design, configure, and maintain SCCM infrastructure (DPs, MPs, SUPs, SQL servers).
• Manage SCCM hierarchy, boundaries, site roles, and replication.
• Perform regular health checks and apply updates or hotfixes, as necessary.
Patching Specialist:
• Develop and execute patch management strategies for Windows and third-party applications.
• Schedule and deploy monthly security patches and critical updates.
• Monitor patch compliance and generate detailed compliance reports.
• Troubleshoot patching failures and remediate non-compliant endpoints.
OS Deployment & Imaging:
• Create and maintain task sequences for Windows OS deployment (Windows 10/11).
• Develop custom WIM images and integrate required drivers, applications, and updates.
• Perform automated and manual deployments using PXE and standalone media.
Advanced Troubleshooting:
• Diagnose and resolve complex SCCM client issues including WMI corruption, client communication, deployment failures, and reporting issues.
• Use logs (Client and Server-side) for deep-dive analysis and RCA.
• Manage certificate-based authentication and WSUS/SUP-related issues.
Deployment Fixes & Application Management:
• Create and manage application deployments, packages, and collections.
• Fix deployment issues related to software distribution and task sequences.
• Ensure proper content distribution across Distribution Points.
Vulnerability Fixing
• Collaborate with security teams to address vulnerabilities identified in endpoints.
• Apply remediations based on CVE reports using SCCM, custom scripts, or GPO.
• Ensure systems remain compliant with security baselines and hardening guidelines.
Intune Administration:
• Implement device compliance policies, conditional access, and app protection policies.
• Enrol and manage Windows 11 devices.
• Manage Autopilot profiles and deployment workflows for Windows devices.
• Package, deploy, and manage applications via Intune.
Security & Compliance:
• Apply and enforce security baselines, compliance rules, and access controls.
• Work with security teams to remediate vulnerabilities on managed devices.
• Monitor device health, compliance, and security posture via Microsoft Endpoint Manager.
Integration & Co-Management:
• Integrate Intune with Azure Active Directory (Azure AD), Microsoft Defender, and SCCM (co-management scenarios).
• Support hybrid environments and participate in SCCM-to-Intune migration efforts.
• Configure and maintain Conditional Access and Endpoint Protection policies.
Support & Troubleshooting:
• Provide tier 2/3 support for Intune/ SCCM related issues.
• Troubleshoot deployment failures, sync issues, and policy application problems.
• Maintain thorough documentation and knowledge base article
Required Skills & Qualifications:
• 5+ years of experience in SCCM administration , Microsoft Intune, and modern device management in large-scale enterprise environments.
• Strong knowledge of SCCM Current Branch, WSUS, SUP, SQL Server, and Windows OS Versions .
• Experience in OS deployment using SCCM Task Sequences.
• Proficient in PowerShell scripting for automation and troubleshooting.
• Solid understanding of Windows patching and CVE remediation.
• Familiar with Intune/Co-Management
• Solid understanding of Windows Autopilot, and Azure AD.
• Experience managing enterprise windows devices
• Familiarity with co-management, SCCM, Conditional Access, and Defender for Endpoint.
• Microsoft certifications preferred.
Soft Skills:
• Strong problem-solving and analytical skills.
• Excellent verbal and written communication.
• Ability to work independently or collaboratively in a team environment.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and documentation skills.
• Strong project coordination skills.
• Team player with a proactive and self-driven approach.
CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.