Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.
Group's key figures are approx. 5.4 billion Euros turnover, over 800 laboratories across 47 countries and about 50,000 staff.
Job DescriptionAs a senior member of the team, you will join a challenging and unique project team with high impact and visibility. Primary focus is the assessment, planning and implementation of new or improved IT Services as part of the project engineering team.
Site Reliability Engineer (SRE) is primarily responsible for the engineering, configuration, installation, and maintenance of; Windows physical and virtual servers, Active Directory, Azure cloud and on-prem environments based on Hyper-V/VMWare, storage, backups, and disaster recovery planning. We rely on our engineers to empower our users with high availability, excellent performance levels and key service. Ideally, we are seeking an experienced engineer to deliver insights and guidance as we design, build, and operate state-of-the-art multi-cloud infrastructures. Of most interest to us is someone who brings ideas and solutions, a lateral thinker, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team to develop real-world IT service.
Management Infrastructure and Identity services, Server Virtualization, Operating Systems, Multi-Cloud infrastructure.
Primary Focus
Build, configure and operate Microsoft Windows Server EnvironmentManage Active DirectoryEntra IDHyper-VManage server and storage resourcesDevelop and implement agile and scalable infrastructure solutions, with advanced monitoring and alerting, while establishing best practice tools, frameworks, and processesAssists with advanced troubleshooting (proficient in all levels and phases of systems support)Identify, diagnose, and resolve connection, reliability, or performance issuesContact vendor technical support for Priority 1 incidents and requestsDevelop scripts (mainly PowerShell) to deliver automation and innovation initiatives, ability to drive automation initiatives independent of automation tools.Validate system upgrades and patches when required
Additional Focus Areas
Team members are expected to grow their expertise in other systems engineering areas to provide support for the entire IT infrastructure landscape through formal training, job shadowing, service transition and documentationEvaluate, recommend, manage, and operate compute and storage resources on CloudSupport of non-Windows operating systemsCore IT Infrastructure Technology / Operations Duties
Partner with other infrastructure Team Members to learn, develop and enhance the skills needed to support software-based infrastructureEnsure that IT Services are delivered effectively to business customers. This includes the execution of SOPs (Standard Operating Procedures), management of IT Incidents/Problems and IT Changes as per well-defined ITIL processes, as implemented in the ITSM system.Contribute to the reference documents to establish consistency and shared knowledge of Operations best practices and delivery methods.Deliver quality documentation allowing smooth day-to-day operationsIdentify opportunities to innovate, extend and enhance service delivery wherever possibleParticipate in disaster recovery plans and practicing recovery operationsConsult with senior peers to learn through experiencePartner with key vendors to maintain an understanding of modern technology and leading practicesCooperate closely with other Zone / Regional / Group IT Infra resourcesProvide after-hours on-call support (rotation) and participate with solution implementation (upgrades, new releases, …) and deployment activities after hours as needed
Work Experience
Minimum 7-10 years of experience on Windows 2016-2019 Server environments, Microsoft Active DirectoryMinimum 2-4 years of experience in managing public cloud-based resources in Microsoft AzureExperience on Hyper-V/VMware virtualization environmentsExperience or knowledge on Bare Metal Servers (ILO, IDRAC, Firmware management)Experience or knowledge on Storage ConceptsExperience with or knowledge on backup tools like CommVault
Competencies & Skills:
Technical Skills
Experience in IT Infrastructure and Operations administration, engineering, architecture (enterprise scale), including demonstrated working experience with:Windows OS system administrationMicrosoft Active DirectoryEntra ID AdministrationMicrosoft PKI ServicesVirtualization technologies like Hyper-V/VMwareInfrastructure Services (DNS, DHCP, NPS, etc.)Automation and self-service solutionsScripting languages such as PowerShell, Bash, etc…A solid understanding of Windows Systems Administration, Active Directory virtual machines, and networking fundamentals.Knowledge on Azure fundamentals (IAM, network, security, etc.), plus working experience with (provisioning of / migration to / support of) Azure Server & Storage resourcesHands-on experience creating resource groups, virtual networks, load balancer, virtual machine, attaching storage disks, amongst other Cloud operationsExperience supporting IaaS, PaaS, and SaaS based solutionsExperience with or knowledge of backup & disaster recovery preparedness, monitoring, testing, and activationExperience in monitoring, alerting and analytics, proactive maintenance, root cause analysis, and troubleshooting. Working experience in observability toolsExposure with IaC: Terraform, Ansible, etc. is a plusUnderstanding of Docker, Kubernetes and Jenkins, etc.
Other / Soft skills
Passion for technology and staying current with emerging security trendsAccustomed to working in a fast-paced environment with a career track-record of engineering, developing, deploying, and maintaining business critical systemsAble to troubleshoot complex problems, and translate technical issues into understandable business language for end usersCompliance with standards for quality, performance, or productivityAble to prioritize, drive results and provide clear and documented status updates/metrics to management.Translate business requirements into scalable infrastructure designs, cost models, and forecasts.Excellent writing and communication skills (fluent spoken and written English); excellent interpersonal skills and able to interact and work efficiently with people at all levels in an organization (internal employees, contractors, managers, third parties, etc.).Apply curiosity and technological intellect to analyze emerging concepts and make necessary recommendations to achieve transformational results in Deployments, Application & Infrastructure Support, and Automation Setup and Implementation.Knowledge of laboratory (regulated/controlled environment) operations and processes is a plusFamiliarity with relevant regulatory requirements (GxP, HIPAA, GDPR, …) is a plus
QualificationsQualifications
Education
Bachelor's degree in computer science / comparable fields or equivalent working experience
Additional / Certifications
Microsoft Certifications like Former MCSE, MCST are requiredCertifications in any of the following or similar technologies are a plus: Azure, VMWareITIL Foundation certification is a plusAdditional InformationMust be able to work in CET hours (MY time 3pm–12am)