Sr.Process Executive-Ops
Cognizant
**Job Summary**
Senior Process Executive (SPE) is a processor who can efficiently process a predefined number of transactions as assigned with the highest level of accuracy as agreed upon by the client. Provide the highest level of customer satisfaction. Strive to understand and resolve issues/queries at the first instant. Articulate/ communicate in a manner which is understood by clients/end users. Provide reports and other data requests specified by the client
**Responsibilities**
Take direction from TL & TM on work area of Production & Quality. Timely completion and review of daily work inflow from all sources. Willig to learn with limited training and have complete knowledge of Client databases/applications designed by company which are unique. Meet/exceed the customer SLAs / expectations in terms of quality
**Certifications Required**
BACHELORS OR MASTERS DEGREE IN COMMERCE WITH STRONG ANALYTICAL SKILLS AND GOOD UNDERSTANDING OF MS OFFICE
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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