As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About The Role:
As a member of the Global Real Estate & Workplace Services team (GREWS), the Sr. Workplace Services Concierge must have a passion for hospitality and customer service, ensuring every in-office experience is functional, productive, and memorable for our fellow CrowdStrikers, visitors, and customer partners alike. The individual must maintain a continuous focus on delivering world class service, with a hospitality-first mindset infused within every interaction. The individual must have the ability to work independently and adhere to pivotal business and operational timelines and service deliverables.
What You’ll Do:
Serve as the main point of contact for visitors, greeting and welcoming guests to the site, directing them appropriately and notifying company employees of the visitor arrival
Assist in the execution of all in-office workplace service events and/or employee activities, partnering with larger GREWS team members to ensure experiences are timely for all
Assists with company local events & meetings (onsite/offsite conference room reservations, catering, décor, coordination, etc.)
Assists with pre-event coordination and planning, room/space set-up, and post-event reset of physical spaces including training and conference rooms
Supports new-hire and onboarding process including workspace preparation, arrival and access credentials, and site familiarization
Maintains security by following approved procedures, in partnership with Global Physical Security
Maintains safe and clutter-free reception area, serving as the first impression moment for arrivals to the CS office
Serve as the local subject matter expert for visiting staff as it relates to hotels, restaurants, team building activities, and general area knowledge
Responds to all workplace inquiries, assesses needs or issues, and takes the necessary corrective action. Follow-up with proper leadership escalation or documentation where necessary
Maintains accurate inventory levels and procures office supplies; including but not limited to snacks/supplies for break area, copy center, shipping/courier supplies
Receives, sorts and forwards incoming mail. Maintains and routes publications
Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
Office administration tasks as necessary (vendor setup, purchase orders, invoice processing, etc.)
What You’ll Need:
Minimum of 2 years professional experience
Previous EBC experience preferred
Office Services or Reception related experience preferred. Previous hotel/hospitality front-of-house experience is also welcomed
Exceptional written and verbal communication skills including ability to communicate with all levels of staff, clients, and external professionals
Ability to interact with people at all levels including senior management
Basic understanding of local building and fire codes, Fire/Life/Safety plans, and Environmental Health & Safety standards is welcomed
Demonstrated ability to work independently and prioritize multiple tasks
Flexibility to perform job tasks outside of job description when necessary
High level of integrity and ethics with the ability to maintain confidentiality
Strong working knowledge of Microsoft Office Suite and G Suite products
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Benefits of Working at CrowdStrike:
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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Right to Work
CrowdStrike, Inc. is committed to equal pay for equal work in its compensation practices. The hourly rate for this position in the U.S. is $27 - $48 per hour + variable/incentive compensation + equity + benefits. A candidate's compensation is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.