Hi, We’re AppFolio.
We’re innovators, changemakers, and collaborators. We’re more than just a software company — we’re a cloud-based powerhouse that creates products to make our customers’ lives easier. We’re revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating.
We love where we work, and you can, too.As Senior UX Designer for FolioGuard, you'll lead the design of the Smart Ensure Ecosystem—a flexible, intuitive AI/LLM platform serving hundreds of thousands of property managers and residents seeking comprehensive risk protection. Insurance is crucial for property managers to mitigate risk and ensure that residents have coverage in the event of a disaster. It requires thinking through and defining both B2C e-commerce and B2B SaaS workflows simultaneously.The ideal candidate thrives in collaborative environments and is eager to apply Agile and Lean UX methodologies while partnering with Software Engineers, Quality Engineers, and Product Managers to build innovative insurance solutions.Responsibilities:Collaborate with Engineering and Product Management, together with the rest of the UX Team, to ensure a consistent and high-quality user experience across complex workflows being worked on individually by many small, fast-moving, cross-functional teamsParticipate in executing a comprehensive Design Strategy and work towards meeting usability benchmarks and KPIsCollaborate with Product Management on roadmap and strategy, working as a tireless advocate for the end user and helping to balance those needs with those of the businessMeet complex design challenges by participating alongside engineering, QA, and product in LeanUX-inspired activities such as design studios, provisional personas, and story mappingOngoing, close collaboration with team members during the sprint, including impromptu discussions and brainstorming activities, as well as pairing with engineers on designSupport designers and teams as needed with wireframes, flow diagrams, rapid prototypes, and visual design to help communicate and validate design ideasFacilitate user research, in collaboration with the team, to test prototypes and conduct ongoing usability testing of the working softwareEvangelize a cohesive user experience via the consistent use of UI patternsInspire teams beyond good usability to user delight by promoting beautiful, cutting-edge visual design QualificationsStrong technical aptitude, product sense, and curiosity combined with a genuine love for products, people, and user experienceA cutting-edge portfolio of software design that demonstrates outstanding interaction design skills across multiple devices and a thorough understanding of graphic design, page layout, and typography.Experience with a variety of UX deliverables (wireframes, user flows, mockups, prototypes, etc.), but with a keen sense of when to choose the right tool(s) to communicate the design.Knowledge of Agile UX and Lean UX methodologies and experience working in a highly collaborative, agile environment is a huge plusDemonstrated proficiency in low-fidelity design tools (such as FigJam) and advanced knowledge of design prototyping tools (such as Figma). Experience working with a complex design system.Working knowledge of HTML/CSS basics, with direct experience optimizing design quality, consistency, and delivery around these technologies.Basic knowledge and understanding of web accessibility standardsUnderstanding of regulatory requirements (Fair Housing) is a plus.Minimum of 5 years of experience in user experience-focused roles, focusing on consumer experiences, ideally in B2B2C and/or multi-sided marketplaces.Compensation & BenefitsThe compensation that we reasonably expect to pay for this role is: $125,600 - $157,000. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, and internal equity.Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.
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About AppFolio
AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.
Why AppFolio
Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.
Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.
Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.
Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.
Paddle as One.
Learn more at appfolio.com/company/careers
Statement of Equal Opportunity
At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.