About the Role: The Accident & Health (A&H) division of General Insurance is now hiring for an Underwriting Assistant. This role supports to the A&H teams to assist underwriters, internal and external customers to provide exceptional customer service for a range of services. In this role, you will be required to consistently meet service levels and performance targets for volume, accuracy, and quality. The ideal candidate will be detail-oriented, thrive when working independently. Key responsibilities include: + Responsible for all administrative tasks associated with assisting the underwriter with the full lifecycle of a risk. + Reserve new business quotes + Prepping files for renewal including file organization, loss runs and contract comparison + Issuing new business policies, renewal rewrites, and endorsements including document creation, file maintenance and systems updates + Issuing decline letters + Coordinate product licensing activities + Generating policy documents and certificates of insurance + Maintain underwriting files and documentation to the required standards + Establish and maintain strong customer relationships with both internal Underwriters, Sales teams, and external customers + Undertake ongoing compliance and regulatory training as required. + Adhere to company policies, procedures, and guidelines. + Present positive customer experience for clients and to colleagues. Work effectively as part of the team. + Assist in completion of ad-hoc projects that arise Qualifications: + 1+ years of customer service experience + Prior experience with insurance products and quote, issuance and endorsement processing a plus. + Strong aptitude for basic computer systems (Microsoft Office, Outlook Email, Internet) + Excellent written and verbal communication skills with both internal and external customers as shown by part experience in a customer driven environment + Proven quality in the area of attention to detail + Ability to work in fast-paced and ever-changing environment + Strong organizational skills and ability to handle multiple priorities + Experience working as part of a team. #LI-CY1 At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com. AIG reserves the right to conduct a criminal background check, tailored to the requirements of a job, after a conditional employment offer is made. Unless otherwise required by law, AIG does not automatically exclude any applicant with a criminal conviction for a job or class or jobs. For more information about Philadelphia law specifically, copy and paste the following link within your browser: http://www.phila.gov/HumanRelations/PDF/BTB%20POSTER%20FINAL\_3-9-16.pdf Functional Area: UW - Underwriting AIG PC Global Services, Inc.