Reporting to the Manager of Learning and Development , they will design and deliver technical courses and skill-based training that align to learning and development priority of the organization.

Position Responsibilities:

Develop and oversee the execution of business as usual, small-scale training programLead or support quick wins process improvements and initiatives that will improve learning and development operationsLead or support in conceptualization, preparation and implementation of new courses/sWork and develop relationships with trainers, consultants and learning business partners in delivering function or organization wide learning and development programs or initiativesAssist in completing the learning numbers and reporting of function and entire organizationPerform and administer external training by connecting to vendors to support the learning and development priorities of the functionFacilitate technical courses and high-priority courses to the employees and/or leadersCreate and maintain a variety of training documents and aids

Required Qualifications:

Bachelor's degree, preferably in business-related course/programs.Must have at least 4-5 years’ experience in Learning and Development/OD/Talent and or related fields combined1-2 years of relevant work experience in managing and executing programsExperience in process improvement and project management is a plusExperience in eLearning instructional design is a plus

Preferred Qualifications:

Strong Program Design, Delivery and EvaluationExcellent presentation and facilitation skillsAgile project management skillsAbility to proactively respond to situationsExcellent analytical and problem-solving skillsIntermediate to Advanced knowledge of Excel (i.e. mastery of excel formulas and pivot tables is a must). Proficient in MS Office suite including Outlook, Word, Power Point, and Project.Ability to work in an ambiguous environment and adapt to change while managing time and workload with aggressive timelines.

When you join our team:

We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid