**DESCRIPTION** The Operational Excellence Sr. Business Analyst is responsible for creating, managing, and supporting process improvement to optimize efficiency and the overall performance across the sales organization to align with Acosta’s strategy and goals. This may involve delivering research, critical insights, data and systems analysis, and tools on a regular basis that support understanding of business needs and inform key decisions, along with maintaining regular communication with all levels of management and, when needed, collaborating with cross-functional teams. **RESPONSIBILITIES** + **Technical Expertise:** Leverage strong technical skills in Power BI, MS Access/SQL Server databases, MS Office Suite, Web Browsers, and has familiarity with Salesforce and Artificial Intelligence to support data management, analysis and process improvement efforts. + **Data Analysis:** Analyzing raw data to extract meaningful information that can inform decision-making and drive strategic actions by effectively applying it to solve business challenges. + **Project Management & Delivery:** Support delivery of projects/initiatives based on agreed-upon deliverables, timing, and costs through effective follow up and communication. + **Cross-functional Collaboration & Support:** Collaborate with cross-functional teams to identify opportunities for process enhancements, deliver initiatives on time and on budget, and provide ongoing support for adoption and operationalization of tools/reports/process changes. + **Research:** Conduct research on financial and operational data to provide supporting information or documentation for Sales Leadership. + **Process Improvement:** Analyze and partner to optimize existing operational processes to enhance efficiency and streamline workflows. + **Communication:** Regularly communicate findings, challenges, and recommendations with project delivery and ability to present complex concepts in concise, easy-to-understand terms. + **Ad Hoc Analysis:** Perform ad hoc analysis to inform key decisions and drive continuous improvement. **QUALIFICATIONS** + Bachelor’s degree or equivalent work experience. + 5+ years of relevant professional experience, with a proven track record in a strategic or analytical role. CPG industry knowledge and experience preferred. + Strong technical skills, including proficiency in Power BI, MS Access/SQL Server databases, MS Office Suite, Web Browsers, and has familiarity with Salesforce and Artificial Intelligence. + Demonstrates high level of analytical and problem-solving skills. + Excellent analytical and problem-solving skills, with the ability to execute and manage complex quantitative analysis. + Outstanding interpersonal, organizational, presentation, and leadership skills. + Ability to prioritize and simultaneously manage several projects/initiatives (small and large in scope) and potentially oversee a program. + Strong ability to collaborate with and lead cross-functional teams. + Divergent thinker with a growth mindset. + Effectively communicates internally as well as externally to clients/customers, especially across non-direct reporting lines. \#DiscoverYourPath **ABOUT US** Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. By applying, you agree to our Privacy Policy and Terms and Conditions of Use. **\#DiscoverYourPath** Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Administration **Position Type:** Full time **Business Unit:** Sales **Salary Range:** $70,000.00 - $75,000.00 **Company:** Acosta Employee Holdco LLC **Req ID:** 6890