Sr. Specialist, S2P Central Services
Boehringer Ingelheim
**THE POSITION**
Are you looking for a role where you can leverage your technical expertise to support **Accounts Payable** operations? As a Sr. Specialist, S2P Central Services (AP Admin), you'll play a crucial role in troubleshooting system issues, resolving payment discrepancies. If you thrive in problem-solving and optimizing financial processes, this is the perfect opportunity for you.
**Tasks & responsibilities**
+ As a Sr. Specialist, S2P Central Services (AP Admin), you will be responsible for managing incoming queries and requests related to Invoicetrack, ensuring smooth operations and system functionality.
+ Your role includes analyzing and resolving process and system errors, forwarding complex issues to the appropriate teams, and handling user administration, including granting permissions for non-admin roles in Invoicetrack.
+ You will also monitor the Invoicetrack system, ensuring all interfaces function as expected while prioritizing and escalating critical issues, validating error corrections, and maintaining accurate process documentation.
+ Additionally, you will be responsible for creating and updating process manuals as needed to ensure documentation remains current and reliable.
**Requirements**
We are looking for candidates with:
+ Preferably bachelor’s degree in finance, Business Administration field or any relevant field of study.
+ Knowledge and experience with procurement process.
+ Proven ability to effectively address complex or sensitive challenges by recommending, influencing, and implementing solutions, engaging stakeholders at various organizational levels as needed.
+ Strong customer service orientation, coupled with an adaptable and open mindset.
+ Exceptional analytical capabilities, strategic thinking, and the ability to manage and prioritize tasks effectively.
+ Demonstrated affinity for IT systems and technology.
+ Preferably working experience with Invoicetrack or any invoicing tool and ServiceNow.
All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
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