We are seeking a strategic and detail-oriented Digital Communications Specialist to own and streamline customer-facing communications across digital channels. This role goes beyond writing; it’s about ensuring consistency in messaging, tone, and brand across email, web, landing pages, service messaging, and print touchpoints. The ideal candidate will be a skilled communicator and tactician with strong digital acumen who can support campaign development, web updates, email creation, and day-to-day marketing operations in a regulated healthcare environment.

Responsibilities:

Develop clear, consistent, and brand-aligned messaging across all communication channels—email, website, landing pages, print letters, internal scripts, SMS, and automated customer responses.Partner cross-functionally with design, product, category, and service teams to ensure all communications are accurate, effective, and reflect a seamless customer experience.Create and update digital assets, including webpage content and landing pages, using CMS and basic HTML tools where needed.Build and execute emails using templated tools within Salesforce Marketing Cloud (SFMC); support testing, segmentation, and campaign personalization.Maintain and evolve brand voice documentation to ensure internal consistency across departments.Serve as a key partner with Legal and Compliance to ensure all messaging meets regulatory requirements, including HIPAA.Contribute to marketing campaign execution through content coordination, asset routing, and collaboration with channel leads.Monitor campaign performance and collaborate with analytics to interpret results and continuously optimize messaging strategies.Proactively identify gaps or inconsistencies in messaging across the customer journey and recommend solutions.Maintain organized records of messaging assets, customer communications, and campaign documentation.May perform any additional responsibilities or special projects as needed.

Qualifications:

Bachelor’s degree in Marketing, Communications, Journalism, English, or related field preferred2–4 years of experience in marketing communications, content strategy, or digital marketing roles preferred.Strong writing, editing, and proofreading skills across a variety of formats and customer touchpoints.Demonstrated understanding of digital marketing channels (email, web, paid media, and automation).Working knowledge of marketing automation platforms (e.g., SFMC), content management systems, and basic HTML preferred.Excellent project management and communication skills with the ability to prioritize multiple projects.Ability to work independently and as part of a team.Experience in a regulated industry (e.g., healthcare, financial services) is a plus.

What's expected of you and others at this level:

Strategic thinker with attention to both detail and the bigger picture.Customer-first mindset with an ability to empathize with multiple audiences.Comfortable working with ambiguity and evolving requirements.Strong collaborator with a proactive, solution-oriented attitude.Clear, concise, and persuasive communicator—both written and verbal.Ability to learn quickly and adapt to new tools and processes.

Anticipated salary range: $67,600 - $96,510

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programs

Application window anticipated to close: 10/13/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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