**Job Description** We are looking for an experienced and enthusiastic Senior Site Reliability Engineer to join our Agile Planning Product Team. As part of the DevXOps Product Line, you will enable product teams to deliver value faster to the business by improving platform services that accelerate agile development projects. You will design scalable solutions, create CI/CD pipelines, and implement automation to enhance reliability and efficiency. **As a Senior Reliability Engineer, you will:** + Become a member of a high-performing team to deliver reliable and scalable solutions + Own the infrastructure and application deployments for Jira and Confluence Data Center, ensuring service availability, responding to incidents, investigating root causes, and collaborating with service engineers + Design, build, and maintain core infrastructure pieces that allow scaling to support thousands of concurrent users + Improve the upgrade and deployment process to eliminate human touches from the process + Operate AWS Cloud infrastructure with Ansible, Terraform, AWS CLI or via APIs + Provide Level 2 & 3 technical support for platform issues + Set up monitoring and alerting systems to proactively detect conditions and remediate before outages occur + Define and maintain observability dashboards using Elastic, Grafana, and other enterprise tools + Prioritize reusable solutions to maximize efficiency and scalability + Document findings to create repeatable actions and automate processes + Actively participate in the company's DevOps and SRE communities to share knowledge and best practices **We expect that you will have:** + Bachelor’s Degree or MS in Engineering or equivalent experience + +5 years of hands-on Cloud/Reliability engineering experience + Experience with enterprise-scale applications supporting thousands of users + Familiarity with DevOps practices (Git, Docker, infrastructure as code, observability, continuous integration/continuous deployment - CI/CD) + Knowledge of product development tools and practices (e.g., Jira, Confluence) + Skills in scripting languages like Bash or PowerShell. Experience with other programming languages (Python preferred) + Hands-on experience with AWS or similar cloud platforms + Strong interpersonal and communication skills + Critical thinking and problem-solving attitude + A collaborative, team-oriented attitude + Effective time-management skills Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld) Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld) **US and Puerto Rico Residents Only:** Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) EEOC GINA Supplement​ We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/) **U.S. Hybrid Work Model** Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”. The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education. Expected US salary range: $114,700.00 - $180,500.00 Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (https://www.benefitsatmerck.com/) . **San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance **Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance **Search Firm Representatives Please Read Carefully** Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. **Employee Status:** Regular **Relocation:** No relocation **VISA Sponsorship:** No **Travel Requirements:** 10% **Flexible Work Arrangements:** Hybrid **Shift:** Not Indicated **Valid Driving License:** No **Hazardous Material(s):** n/a **Required Skills:** Availability Management, Capacity Management, Change Controls, Design Applications, High Performance Computing (HPC), Incident Management, Information Management, Information Technology (IT) Infrastructure, IT Service Management (ITSM), Release Management, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Administration, System Designs **Preferred Skills:** **Job Posting End Date:** 05/2/2025 ***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.** **Requisition ID:** R346176