The Opportunity:
The Payroll Operations team is transforming how we work at Smurfit Westrock. Multiple projects are currently underway in an effort to produce efficient and sustainable processes. The Payroll Systems team plays a vital role in the department’s day-to-day operations by providing timely support to our internal customers as the first point of contact for system-related issues. The team also supports multiple functions within payroll operations, such as payroll tax and payroll administration. We work closely with the technology organization to identify and deliver solutions while addressing technical issues as they arise. This role will primarily support our timekeeping system while working collaboratively to support the overall payroll-processing function.
We are seeking a payroll professional with an aptitude for technical solutions. A Senior Analyst on the Payroll Systems team is expected to demonstrate attention to detail and possess working knowledge and understanding of the functional components of payroll – primarily time and attendance. The candidate will be expected to regularly leverage their technical and functional expertise to deliver quality support to our internal customers.
How you will impact Smurfit Westrock:
Research, triage, and resolve issues reported by end-users and internal customers as neededEnsure that employee time and attendance grants are processed in compliance to the terms of our collective bargaining agreementsRegularly engage with the team in recurring huddles and ad-hoc meetings to discuss issuesEnsure the timely and accurate triaging/progression of SNOW (ServiceNow) ticketsBuild and maintain relationships with Payroll’s vendors and internal business partnersRead the CBA’s and conduct testing by comparing its terms to the system’s behaviorFulfill the role as a subject matter expert for our time and attendance processes and proceduresFacilitate training and actively engage in delivering communication related to system updatesRespond to data requests, as neededUAT TestingGather system requirements and interpret data to assess the system’s behaviorSupport general timekeeping and payroll-processing functionsIdentify opportunities for improvement and best practicesProject implementation and system maintenanceWhat you need to succeed:
Preferred: Minimum 5 Years of Payroll and/or Time and Attendance functional experienceBachelor's Degree or equivalent in Finance, HR, Accounting, Computer Science or Management - Information Systems or related field. 3-5 years of project coordination, business analyst experiences across multiple projects or initiativesExcellent ability to understand technical concepts and communicate with non-technical audiencesAbility to read and understand potentially complex labor agreementsAbility to translate the requirements of the company’s labor agreements into the system’s configurationExcellent analytical skills and ability to design and document functional specifications Strong attention to detail in situations that involve complexityAbility to work under tight deadlines at a fast paceFundamental knowledge of the functions related to time and attendance processes and proceduresBe self-directed and results-oriented while working in a collaborative environmentTrack record in coordinating and working with cross functional teams (IT and Business) in cross-domain solutionsExcellent communication skills High proficiency with the MS suite of products (Word, Excel, PPT and SharePoint)Having an affinity for analysis and working with data and potentially complex calculationsProblem-solving skills to find multiple viable solutions for a challengeAnalytical skills with a fundamental knowledge of batch-processing and data validationCritical thinking to determine what data and information is required for the task Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.