OPENTEXT - THE INFORMATION MANAGEMENT COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Senior Solutions Consultant - Digital Experience

The Opportunity:

OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises and in the cloud. We embrace all things digital and are committed to being the best place to work for our employees in over 140 locations around the world. We obsess over our customers to ensure they are wildly successful in embracing the Digital World.

We have an opportunity for a Senior Solutions Consultant in our Digital Experience (DX) business unit. The Senior Solution Consultant is a core member of the OpenText DX Sales team, working together to identify and develop revenue opportunities within
the OpenText DX Customer and Prospect base.

This will involve analyzing complex customer requirements and providing a compelling, unique value proposition to the customer, which leverages one or more solutions from the OpenText DX portfolio (Web Content Management, Digital Asset Management, Customer Communication Management, Workforce Optimization and Customer Journey Mapping).

You will be responsible for helping the customer visualize the value proposition by building out customized demonstrations of OpenText DX products and solutions and delivering technology and business level presentations to technical, business and management-level audiences.

You are great at:  

• Competing and winning against the other DX and CCM software vendors
• Positioning the benefits of Cloud-based solutions (public Cloud, private Cloud, containerised deployments)
• Delivering tailored presentations and demonstrations to technical and business audience. 
• Leveraging different presentation techniques like whiteboard, PPT, storytelling, etc. 
• Creating Need: utilising experience from case studies, ROI studies and other assets.
• Proactively engaging in continuous self-learning. Both deeper into single technology and across other technologies.
• Understanding who the OpenText DX competitors are and some level of understanding of their offerings. 
• Can produce a basic Solutions architecture for single product. 
• Understanding solutions in the OpenText DX portfolio at a high level and able to articulate and present them. 
• Developing knowledge of Digital Experience and Customer Communications Management (CCM) in particular.
• Taking full responsibility for customer focused activities, seeks input from the various parties involved and makes sure deadlines are met.
• Adequately managing multiple engagements as to ensure all deadlines are met and customers are serviced in a timely manner.

What it takes: 

• Bachelor’s Degree and significant Enterprise software experience with prior leadership experience.
• A deep knowledge of the Digital Experience and Customer Communication Management markets, its competitors, partners and related industries.
• A proven ability to work in a rapidly changing environment to help the team meet or exceed regional sales targets. 
• Solid working knowledge of Cloud computing strategies, business models and issues

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Roles requiring a significant amount of trust may require criminal history verification. Please ask your Talent Acquisition Advisor for more information if you have any questions.

OpenText does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract and a signed search assignment between Open Text and the recruitment agency or party requesting payment of a fee.