Roles and Responsibilities

Directly lead a team of Application Engineers and perform oversight on their work.

Lead personnel-related activities such as identification of resource needs; evaluation and selection of qualified candidates for staffing; and retention of staff.

Hiring, mentoring and development of staff.

Lead a team of Application Engineers to deliver complex solutions and projects.

Understand highly complex systems, interpret business needs, and document project details and requirements.

Resource allocation; resolving priorities and leading expectations.

Liaison between Application Services, upper management, and business collaborators. Put team in contact with the right people and additional collaborators.

Handle confidential and critical information in a secure and responsible manner. 

Qualifications

3+ years management or lead experience in an engineering environment

Excellent social skills. Strong organizational skills. Experience working with both on-shore and off-shore teams preferred

Solid understanding of object-oriented programming, and engineering standard processes. Solid experience with different SDLC methodologies

Ability to work independently with a can-do, roll-up-your-sleeves demeanor

Passion for and ability to understand customer needs and deliver great solutions

Experience with Customer Support and Product Development business processes preferred

Solid software engineering and development experience

Bachelor's Degree in Computer Science or related fields or equivalent experience

Career Level – M3