Insight Global is hiring for a 6 month contract, possible extensions REMOTE Sr Salesforce BA for a client in New Haven for $30-$35 an hour. We are seeking a Senior Salesforce Consultant with a strong background in customer service and client engagement to lead CRM transformation initiatives. This role combines deep Salesforce expertise with a passion for delivering exceptional customer experiences. You’ll work closely with customers to understand their business needs, design tailored solutions, and ensure successful adoption and long-term value. You will lead the design and delivery of tailored Salesforce solutions that enhance customer engagement and operational efficiency. Your primary responsibility is to serve as a trusted advisor to clients, leveraging your deep CRM expertise and strong customer service background to understand business needs, solve complex challenges, and ensure high user adoption. You’ll manage end-to-end implementations, provide hands-on configuration and customization, and guide clients through training and support to maximize the value of their Salesforce investment.

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