Do you enjoy designing and implementing solutions to ambiguous and complex problems? Are you looking to expand your scope of impact and influence VP level strategic decision making? Are you on the market for a new, exciting challenge where you are empowered to use your ingenuity to invent and innovate? If so, we are looking for a talented Sr. Risk Manager to join our Regulatory Intelligence, Safety and Compliance (RISC) team.

In this role, you will support the expansion of our global Recalls program by driving solutions to improve the safety of our customers and enhance the Selling Partner experience. You will partner and consult with domestic and international business, legal, finance, and technical teams to execute recalls, scale and simplify processes, develop robust mechanisms, and launch new product features.

This is an exciting opportunity to work in a highly visible space and be part of a vibrant and fast-growing company!

Key job responsibilities
The successful candidate should have strong business, communication, and writing skills, proven ability to drive solutions to mitigate risk, and be capable of working independently in an ambiguous environment.

The successful candidate will also:
- Develop and implement solutions to improve our processes, tools, and customer experience
- Provide data-driven and actionable insights to senior stakeholders to influence roadmaps and align on solutions
- Maintain up-to-date knowledge and solid understanding of the recalls process and WW regulatory landscapes as it pertains to product safety
- Continuously identify industry best practices and contribute to the improvement of the Recalls programs
- Plan and conduct periodic business reviews with leadership team
- Embrace the use of data analytics to drive solutions, track improvements and reduce costs to serve
- Manage several projects simultaneously with precision and accuracy
- Develop key metrics and performance indicators to track progress against business objectives and measure results
- Collaborate across cross functional teams – legal, operations, business, finance, data, and tech teams to continuously improve the program

About the team
Our goal is to establish Amazon as the world's most reliable shopping platform for safe and compliant products. We are committed to shielding customers from unsafe, illegal, controversial, or policy-violating products, while enabling our Selling Partners to offer a wide range of safe and compliant products. This role is part of the Recalls vertical, which aims to protect Amazon customers from recalled or unsafe products. We do this by removing these products from the market and supply chain quickly and delivering a best-in-class customer experience for notification and remedies after purchasing a product with a potential safety defect.