Job Description We are looking for a Senior Quality Engineer (Lead) for our client in Nashville, TN. He/she provides leadership, task management, and prioritization of issues for the customer-centric quality group as assigned. You will mentor more junior quality engineers and provide an escalation path for the Quality Engineers and others. He/she assists with plant ISO 9001 activities including internal auditing, calibration and document control. You will draft Process Flows, Procedures, Work Instructions and Forms as required and be responsible for any other tasks as assigned by the Quality Manager. The main job functions are divided into four categories: Planning, Monitoring, Problem Solving and Continuous Improvement. Planning: Works with the Quality Manager to determine workloads and coordinate assignments for both sustaining and NPI (New Product Introduction) quality teams to ensure that all tasks are completed accurately and on-time. Monitoring: Evaluates daily and weekly reports to ensure that the cross-functional team is addressing issues on the production line in a timely and effective manner. Monitors the progress of 8D’s, SCARs, and other customer-specific communications tools to ensure all customer complaints are addressed in a timely manner. Provides weekly reports to the Quality Manager and the management team on FPY, Scrap, 8D progress, help needed, escalations, etc. Problem solving: Evaluates all of the cross-functional team’s corrective actions to ensure completeness, accuracy and effectiveness. Provides coaching and mentoring to the cross functional team on problem-solving tools, including, but not limited to 8D, Fishbone (Ishikawa) diagrams, 5-Why analysis, DMAIC, OODA, etc. Continuous improvement: Tracks KPI’s for each process/product, such as First Pass Yield, Scrap, On-Time Delivery and works with the cross-functional teams to address issues, in cooperation with the cross-functional teams. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - Ability to effectively present information and respond to questions from groups of managers, customers and suppliers. - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. - Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. - Certified as ISO 9001 internal auditor. - Ability to read, write and speak fluent English. - Computer literate in a Windows Environment: Excel, Word, Power Point, Visio, Internet Explorer, etc. - Analytical and detail oriented with good organizational skills. - Strong interpersonal skills with the ability to use tact and diplomacy. - Self-motivated with ability to use own initiative. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.