We are seeking a Program Manager to join our dynamic team and support the Selling Partner Experience (SPX) organization. With millions of selling partners across over 21 countries listing their products on Amazon Marketplace, their contributions are vital to realizing Amazon's vision of offering the earth’s largest selection and the best prices.

The Selling Partner Experience org goal is to drive growth and satisfaction while reducing Amazon’s cost-to-serve (CtS), enabling us to provide more value to sellers through our tools and services. As a Program Manager, you will play a crucial role in driving financial insights and supporting management decisions, particularly in the areas that directly impacts business planning, operational expenses, and strategic investments across the organization.


Key job responsibilities
- Support the annual OP1 planning cycle, coordinating across SPX leadership to establish goals, KPIs, and cost savings projects
- Own and manage the Infrastructure Market Rate (IMR) planning process, including coordinating with various tech teams, conducting cost analyses, and develop ongoing tracking mechanism
- Drive metric inspection and analysis for regular business reviews (WBR/QBR/OP1), providing data-driven insights on team performance and impact on SPX objectives
- Develop and own the end-to-end goal management process, from initial creation through ongoing inspection and benefits realization
- Lead process improvement initiatives including standardization, enhancing governance and optimization
- Coordinate efforts across internal teams and external partners, creating mechanisms that drive cross-functional collaboration