The Amazon Extra Large (AMXL) team is a single-threaded organization that owns the End-to-end Customer experience for heavy and bulky products. AMXL consolidates supply chain, tech, FC operations, transportation, delivery stations, and last mile delivery. We also provide special handling services such as Room of Choice delivery, Haul-Away and Installation/Assembly for select items. AMXL currently has operations in NA & EU. We make complex problems fun working backwards from our customers! The transportation network encompasses all of the operations required to deliver worldwide shipments from our fulfillment channels to our customers.

We are seeking a Senior Program Manager to join our Third Party Carrier Logistics Short/Medium term planning and execution team. This role is pivotal in shaping the future of our transportation network, focus on enhancing contribution profit by strategically managing performance and capacity for AMXL 3P carriers

The position is designed to ideate, implement, and execute innovative supply chain solutions that would create seamless flow of packages across Amazon Supply Chain.


Key job responsibilities
- Ensure a best-in-class safety, quality and productivity metrics
- Analyze key metrics from the operation of the program such as onboard, schedule, payment, implement initiatives to drive improvements including new technology developments.
- Influence third party (3P) carrier leadership and Amazon partner teams to identify and drive process improvements that improve service
- Lead and coordinate large, complex projects with multiple stakeholders
- Develop innovative supply chain solutions to increase AMXL delivery capacity reliability and High Volume Event (HVE) performance
- No travel required.

About the team
The Amazon Extra Large (AMXL) supply chain team is looking for an experienced leader with a strong record of achieving results, to join our team. AMXL obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture to customers’ homes. Not only do we deliver large parcels, we unpack, assemble, install and sometimes even do tests, hauling away old items as needed. We are seeking an experienced leader for an exciting opportunity to work in the transportation delivery space to drive forecasting, capacity planning and launching new delivery operations. In this role you will deal with ambiguity, identify problem statements and develop innovative solutions to improve Customer Experience, reduce cost and create a best in class home delivery network.