Description Amazon’s mission is to be the most customer-centric company on Earth. To get there, we need to develop leaders who represent, and can innovate, on behalf of a diverse and demanding global customer base. The Global Procurement Organization (GPO) identifies and procures goods and services at the best value for business, maintaining the quality of products and ensuring that alternative sources of supply are available. The Social Responsibility (SR) and Human Rights program drives customer trust and business continuity by ensuring respect for the rights of workers throughout Amazon’s supply chain and operations. We uphold company standards and expectations (such as Amazon's Supply Chain Standards and Human Rights Principles), and seek to constantly improve the tools and processes that we use in doing so. As Sr. Program Manager, you will work under the leadership of EMEA SR Operations Lead, within the Global Procurement Sustainability (GPS) team, partnering with Amazon’s Social Responsibility, WW Operations and Global Procurement Organization teams to implement mechanisms to meet Amazon’s human rights principles and Supply Chain Standards and to ensure our suppliers are compliant with those. Key job responsibilities You will be responsible for leading SR program execution activities across EMEA Operations suppliers. You will meet with senior leaders to understand the business and leverage multiple sources of business data to help you assess human rights risks. You will help them scope, plan and execute EcoVadis assessments, high-quality audits and remediation plans which address the highest risks. You will insist on the highest standards for your region and stakeholders, and you will be able to dive deep into every SR area, apply broad technical knowledge, sound business judgment, and partner with key stakeholders. Key job responsibilities: • Work across GPO, collaborating with suppliers and external partners (audit companies), and internal business partners, such as Operations, WW SR and Sustainability, Legal and Risk Management to identify and assess regulatory and human rights compliance risks as it relates to our supplier baseline • Reviewing new and existing suppliers (legacy) ensuring that they meet Human Rights compliance, safety, terms of service standards, investigate suspicious suppliers / driver activity and behaviors that could pose a risk to Amazon, our customers, or others • Develop and improve the criteria and methodology used by SR assessment tools (i.e. EcoVadis) to evaluate performance. Driving cross-functional assessments of risks and controls to align to company strategy and risk appetite. Be able to assess the real situation sometimes with limited information in hand in order to make an independent decision about the suppliers’ integrity and compliance standards • Analyze EcoVadis assessment results to identify areas for improvement and making adjustments as needed. Report to leadership impact of assessment results on overall CSR performance • Define and execute on standard communication pathways for all vendors and identify escalation procedures. Drafting responses to high-priority and critical issues that arise, in partnership with SR program teams and senior leaders • Educate and train internal teams and suppliers, conduct workshops to keep stakeholders informed about best practices and improvement opportunities Basic Qualifications - Bachelor’s degree in business, engineering, management, finance, sustainability, or similar - Experience in procurement, contracts, or negotiation - Experience and proficiency in project and/or program management - Experience with Procurement or risk assessment tool (eg. EcoVadis) - Good level of communication to both technical and non-technical stakeholders - Solid knowledge of data collection and analysis methods Preferred Qualifications - Advanced degree (MBA, MS) - Experience in Sustainability or Corporate Social Responsibility - Experience working in risk mitigation, compliance function, internal controls, legal, Human Rights compliance, labor employment, transportation or supply chain experience. - Experience in managing projects or/and case management or/and experience in improving process. - Able to work effectively with multiple stakeholders across different organizations. - Experience in People management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. 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