**Job Summary** We are seeking a Sr. Product Specialist (T) with 8 to 12 years of experience in Finacle and Finacle Core specifically within the Retail Banking domain. The ideal candidate will work in a hybrid model with rotational shifts. This role involves overseeing the implementation and support of Finacle solutions to enhance our retail banking operations ensuring seamless integration and optimal performance. **Responsibilities** + Lead the implementation of Finacle solutions in retail banking environments to ensure seamless integration and optimal performance. + Oversee the customization of Finacle Core to meet specific business requirements and enhance operational efficiency. + Provide technical support and troubleshooting for Finacle-related issues ensuring minimal disruption to banking operations. + Collaborate with cross-functional teams to gather requirements and develop solutions that align with business objectives. + Conduct regular system audits and performance tuning to maintain system health and efficiency. + Develop and maintain technical documentation including system configurations processes and troubleshooting guides. + Train and mentor junior team members on Finacle solutions and best practices. + Ensure compliance with industry standards and regulatory requirements in all Finacle implementations. + Participate in the development and execution of disaster recovery plans to safeguard banking operations. + Monitor system performance and implement proactive measures to prevent potential issues. + Engage with stakeholders to understand their needs and provide tailored Finacle solutions. + Contribute to continuous improvement initiatives to enhance the overall efficiency and effectiveness of Finacle systems. + Stay updated with the latest developments in Finacle and retail banking technologies to ensure the organization remains competitive. **Qualifications** + Must have extensive experience with Finacle and Finacle Core with a strong understanding of their functionalities and capabilities. + Should possess in-depth knowledge of the retail banking domain and its specific requirements. + Must have excellent problem-solving skills and the ability to troubleshoot complex technical issues. + Should have strong communication skills to effectively collaborate with cross-functional teams and stakeholders. + Must be able to work in a hybrid model with rotational shifts. + Should have a proactive approach to system monitoring and performance tuning. + Must be detail-oriented and capable of maintaining comprehensive technical documentation. + Should have experience in training and mentoring junior team members. + Must be familiar with industry standards and regulatory requirements in the banking sector. + Should have experience in developing and executing disaster recovery plans. + Must be committed to continuous learning and staying updated with the latest industry trends. + Should have a customer-centric approach to providing tailored solutions. + Must be able to contribute to continuous improvement initiatives within the organization. **Certifications Required** Certified Finacle Specialist Retail Banking Certification Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.