Tokyo, JP
15 days ago
Sr. Product Manager, JP Customer Shopping Experience, Amazon
Amazon is seeking a customer-centric leader to drive improvements in Amazon Japan's and worldwide shopping journey through both product innovation and deep analytical insights.

This Senior Product Manager is primarily responsible for the strategy/execution/management of customer-facing and cross-Product Family products in partnership with global Tech and PM partners (primarily in US/EU/India/Japan) to continuously improve the customer shopping experience.

This leader owns the launch, localization, enhancement, and expansion of products by leading cross-functional projects. They must have a deep understanding of Japanese customer pain points through data analysis and are responsible for continuously improving the customer shopping experience by measuring success and driving data-informed decisions.

The role requires balancing product vision with analytical rigor, making data-driven decisions while considering Japan's unique market challenges (language, back-end elements, etc.). The ideal candidate combines strong product management experience with strong analytical capabilities and has a proven track record of launching impactful initiatives backed by sophisticated data models and metrics.

Key job responsibilities
• Understand customer pain points through data analysis, create and execute strategies to improve customer shopping journey
• Own implementing cross-Product-Family programs/features in partnership with US/EU/India/Japan Tech teams
• Create automated reporting systems and dashboards for key product metrics
• Prepare and present business reviews to senior management


A day in the life
【What's a day in the Amazon office like? 】 https://www.youtube.com/watch?v=0wIlMX1yUKU

【Employee Benefits】 https://www.amazon.co.jp/b?node=22292420051
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