Description We are seeking a highly skilled and innovative Sr. Technical Product Manager to join our Amazon Robotics team. In this role, you will serve as the resident expert for a specific technology within Amazon's vast network, driving innovation, enhancing product design, and collaborating with cross-functional teams to shape the future of Amazon's robotics and automation systems. Key job responsibilities 1. Technology Expertise Serve as the Amazon resident expert on the given technology Maintain industry-leading knowledge in the assigned technology domain Provide technical guidance and consultation across the organization 2. Product Development and Management Work across Amazon networks to define requirements for standard products Create and maintain standard product documentation Drive enhancements in design for performance, maintainability, and reliability Lead research and development projects Network with supply chain partners to drive joint developments Serve as the core design expert for efficient and effective manufacturing at scale 3. Communication and Leadership Build consensus around a vision Lead technical team reviews and take ownership of outcomes Communicate effectively across various levels and functions Write and present strategic narratives to leadership and cross-functional teams Drive effective product discussions and distill clear requirements Handle escalations appropriately without damaging relationships 4. Problem-Solving and Technical Expertise Handle complex business and technology problems Understand system limitations, scaling factors, and architectural decisions Possess deep full-stack domain knowledge Apply broad range of analytics techniques Understand distributed systems architectures Define technical requirements (e.g., APIs, algorithms) 5. Execution and Impact Lead end-to-end design and delivery of simplified solutions Make trade-offs between short and long-term needs Mitigate long-term risks Perform on-call duties for the service area Develop product plans with clear, measurable success criteria Use technical judgment to test assumptions on design choices and fixes 6. Scope and Influence Work on one or more programs, potentially across an organization or country Mentor and develop others in product management best practices Manage the lifecycle of a technology service product used by external engineers/IT professionals Engage with customers throughout the service lifecycle Responsible for customer service adoption success and performance A day in the life A day in the life Daily activities will include: - voice-of-customer meetings (often on-site at various Amazon locations) - writing of requirements for product modifications, new product development, or innovative new concepts - meeting with internal and external R&D and product commercialization team to drive strategic product decisions - participate in testing (both physical and simulated) - troubleshoot field issues with your product to understand the challenges faced and collect feedback for future improvements. About the team The MHE Hardware team is a new and growing group within OneMHS. Our missions is to create the Amazon Standard MHE Hardware through a combination of in-house R&D and supplier IP partnerships. Our products will be the Amazon standard conveyance, sortation, non-AR robotics and custom mechanical machines and solutions used throughout the Amazon network of sites, including all miles. This team will be based in Cincinnati, OH but with a few key resources in other facilities or FBD. We will challenge the status quo every day and will insist on the highest standards in both our products and how we create and manage them. We will have the best product line in this industry, and the absolute best team is needed to create it. Basic Qualifications - Bachelor's degree - 5+ years of technical product or program management experience - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience contributing to engineering discussions around technology decisions and strategy related to a product Preferred Qualifications - Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.