About the Team

The Merchant Design team crafts the products and services that merchants rely on every day to succeed on DoorDash. We aim to be an essential partner for every merchant, whether by enhancing in-store operations or streamlining business management. Our team’s purpose is to design seamless, engaging experiences that support merchants at every stage of their journey. With a commitment to design thinking, creativity, and innovation, we bring the heart and soul of DoorDash to life, ensuring the user experience is filled with unique, memorable interactions.

About the Role

As a senior product designer on the Merchant Platform team, you will play a pivotal role in making merchants more successful on our platform. You will collaborate closely with product managers, engineers, researchers, and other designers to create intuitive solutions that address the unique growth needs of our merchants. By bringing a user-centric mindset that balances business needs, you will establish platforms and frameworks for partner teams to grow adoption, build new zero-to-one features, as well as drive iterative experiment-driven optimizations. Success in this role requires being able to navigate low- and high-altitude work simultaneously, balancing short-term tactical experiments with long-term strategic bets. You’ll need to be passionate about helping merchants succeed, as you’ll be expected to drive design strategy with sometimes ambiguous starting points, leveraging data, running experiments, and building business cases to influence the roadmap of the team.

You'll report to our Director of Design, Merchant Experience. This role is hybrid, working certain days a week onsite and the rest working from home.

You’re excited about this opportunity because you will… Lead the user experience of products end-to-end, including contributing to product strategy, running design sprints, and crafting visions Work cross-functionally with product managers, engineers, and other disciplines to build and ship your designs Deliver and refine clear storytelling around product needs and opportunities Create, collaborate, and refine flows, prototypes, and high-fidelity visuals Design and ship high-quality product improvements We’re excited about you because… You are a senior-level IC with 7+ years of work experience You enjoy complex problem spaces, and bring clarity to your teams through your mastery of the design process (and the occasional design sprint) You are passionate about leading product strategy and vision for new product areas  You skillfully balance strategy, research, interaction design, and visual design to achieve elegant solutions You value high quality well crafted visual design, and care about the details

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey