Sr. Process Analyst - Risk and Compliance - Know Your Customer
IBM
**Introduction**
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience
**Your role and responsibilities**
Analysts engage in risk, compliance, and financial crimes projects to serve Promontory (PRR) clients within the banking and finance industry - helping them meet and exceed regulatory expectations. Analysts are expected to positively contribute to Promontory’s success in a variety of areas, including BSA, anti-money laundering surveillance and reporting assistance, OFAC sanctions compliance, and other areas relevant to today’s heightened regulatory climate.
Analysts must possess excellent writing, research, analytical, and critical thinking skills, and other applicable experience that leads to success in the role, such as strong work ethic and natural curiosity. Analysts must be able to judiciously analyze, assess, and write clearly and concisely. The nature of this work requires individuals to be flexible, learn new skills, work within time constraints, and meet uncompromising quality requirements and production expectations while working closely with others in a dynamic team environment.
•Apply logic and strong reasoning skills to conduct research for case analysis.
•Use sound decision-making skills to make recommendations based on research results.
•Compose comprehensive supporting narratives
•Interpret and apply project policies and procedures to direct work.
•Maintain high work product quality as outlined by each project specifications.
•Ensure work adheres to defined engagement policies and procedures
•Manage work efficiently to meet production goals and project deliverables.
•Contribute to developing individual and project goals and execute on tactical strategies for goal attainment.
**Required technical and professional expertise**
*2 to 3 years prior AML experience REQUIRED.
*2+ years compliance experience at a financial institution is STRONGLY PREFERRED.
*Retail banking experience is PREFERRED.
*The ability to work independently, take initiative, and able to adapt to change.
*Ability to quickly understand and maintain current know3ledge of banking regulations, concepts, and issues.
*Quickly learn new applications and client systems to conduct research.
*Exercise sound judgment and observe the highest degree of confidentiality.
*Adept at multi-tasking and meeting deadlines in high-pressure environment.
*Results oriented team player with strong initiative and flexibility.
*Strong analytical and problem-solving abilities.
*Superior writing skills with the ability to convey ideas clearly and succinctly.
*Exemplary customer service towards both internal and external parties.
*Exceptional research and processing skills with the ability to analyze large data sets, decipher higher risk attributes (transactional, geographical, product, customer type, etc.), and disposition appropriately.
*Demonstrate competency with computers, including proficiency with all Microsoft Office products, and should have prior experience with a variety of computer database and testing systems.
Common Areas of Involvement:
Anti-Money Laundering (AML) Alerts - COMPLEX
Review alerts generated by client systems for anomalous or potentially suspicious activity
Review Know Your Customer (KYC) data for the focal client
Analyze account transaction histories to identify activity indicative of money laundering, terrorist funding, or other potentially unusual or suspicious activity
Conduct due diligence research on focal party and key counterparties
Compare research and analysis to alert typology and close or escalate based on the review
Anti-Money Laundering (AML) Case Investigations
Review alerts escalated to case and other cases such as Fraud and Legal Orders
Review Know Your Customer (KYC) data for the focal client(s)
Conduct multi-year transaction trend analysis
Analyze large/complex account transaction histories to identify activity indicative of money laundering, terrorist funding, or other potentially unusual or suspicious activity
Review detailed transaction images to verify and deepen understanding of activity
Conduct thorough open-source research to verify customer and counterparty details and identify risks
Send Requests for Information (RFI)s to bank customers to gather details on activity or other gaps
Conduct additional due diligence research on focal party and key counterparties
Create detailed case narratives outlining the investigation and reasons for closure or escalation
Suspicious Activity Report (SAR) Filing
Accurately complete regulatory reporting to be submitted to FinCEN
Locate and add Subject Information
Enter descriptions of suspicious activity
Enter financial institution details & contact information
Enter a complete, detailed breakdown of the suspicious activity
Present the SAR to the bank for review prior to submission to FinCEN
Office of Foreign Asset Controls (OFAC) Sanctions Screening
Review sanctions screening alerts generated by client systems as possible OFAC matches
Compare customer profile and OFAC match profile details to identify mismatches
Utilize phonetics, spelling, and knowledge of short names nicknames to support name mismatches
Utilize client provided Politically Exposed Person (PEP) guidance for close family members to ensure alignment to client policy
Conduct online research to confirm or clarify mismatch or match data
Close mismatches or escalate possible true matches with notations on mismatches or matching data
Know Your Customer (KYC) Remediation - Consumer/Personal
Review KYC alerts generated by client systems for new customer or ongoing KYC review/remediation
Review customer profile details and any KYC gaps
Review customer documentation for validity, completeness, and any required notary services
Update customer profile details with incoming data from documentation and KYC questionnaires
Currency Transaction Report (CTR) Review - COMPLEX
Pull, aggregate, and reconcile multiple transaction reports
Validate transactions are truly cash and not processed as cash by bank personnel
Determine daily cash aggregates per customer exceeding $10,000
Determine if CTRs were filed by bank personnel and file missing CTRs
Customer Due Diligence (CDD) - COMPLEX
Review Customer KYC Data, Customer Profile, Account Types, Purpose of Accounts, and Expected Use
Verify Customer details such as address, SSN, DOB, and other relevant information
Verify supporting documentation for all profile information
Determine Source of Wealth and Source of Funds
Conduct risk assessment and risk rating based on the bank risk methodology
Enhanced Due Diligence (EDD)
Review Customer KYC Data, Customer Profile, Account Types, Purpose of Accounts, and Expected Use
Verify Customer details such as address, SSN, DOB, and other relevant information
Conduct thorough open-source searches to validate accuracy of data and risks - including geography
Verify supporting documentation for all profile information
Determine Source of Wealth (SOW) and Source of Funds (SOF)
Verify SOW and SOF are aligned with what is seen in customer transactions
Conduct risk assessment and risk rating based on the bank risk methodology
**Preferred technical and professional experience**
Undergraduate degree in Business Administration, accounting, finance, or other related discipline; or equivalent combination of education and experience that is required for the specific job level.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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