**UPMC Hillman Cancer Center is seeking a full-time Senior Practice Manager to support our team located at the Hillman Cancer Center in Erie, PA. (2500 W. 12th Street, Erie PA, 16505)** Shift/Schedule: Daylight, Monday - Friday 7:30am-4pm or 8am-4:30pm. No weekends or holidays! Two evenings shifts per year required to help attend local Erie sports team cancer awareness games. ***Potential for slight travel to UPMC Hillman Cancer Center, Shadyside and other cancer centers in the region to assist may be required if needed. This position will be responsible for day-to-day operations, including oversight of provider and treatment schedules, staffing, and patient experience. Having an understanding of standard medical oncology front office duties is helpful – check-in/check-out, scheduling, phone call management, registration, chart preparation, financial counseling, etc. The Sr. Practice Manager will manage all operational aspects of the practice sites to ensure quality patient care. This position requires strong communication skills and a positive attitude as this individual may be the first point of contact for new patients and referring physicians. Combine your leadership skills and healthcare experience to take the next step in your career! If you're a natural people-person who is passionate about developing team members and making an impact in the world of cancer care, we invite you to join our team today! **Responsibilities:** + Ensure appropriate and high-quality staffing through the strategic placement of office coordinators, office and practice managers. + Supervise and oversee practice budgets. + Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable. + Serve as liaison to various UPMC departments and resources. + Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services. + Develop strategic plans for practices. + Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas. + Ensure compliance with all UPMC policies and procedures. + Communicate effectively with staff, physicians and peers through oral and written communications. + Assist in the due diligence, practice valuations, contract negotiations and staffing as required. + Assist in physician relations as necessary. + Maintain knowledge initiatives as it relates to the operation of the practices. + Oversee and assist in the recruitment of staff and new practices. + Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations. + Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable. + Bachelor's Degree + 3 years of management experience w/ 1 year healthcare experience + OR associate's degree + 3 years healthcare experience and 3 years of management experience + OR High School Diploma + 5 years healthcare experience and 5 years of management experience **Licensure, Certifications, and Clearances:** + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**