**Job Profile Summary** This position is accountable for the accurate and timely administration of employee pension and benefits which include both corporate and statutory. The position is also responsible in making sure all the remittance payment to the government agencies as well as to the 3rd party vendors are processed on time. The responsibility for the provision of compensation-related data and preparation of compensation-related reports is also shared by this post, as next POC in the absence of the TL. **Position Responsibilities** Directly reporting to the Team Leader, Pension and Benefits under the HR Operations in Manulife, this role will be responsible for the following: + Administers employee benefit programs of the Company such as group health insurance, group life insurance, employee loans, subsidies, cash awards and cash assistance. + Processes and validates employee applications, enrolment, and benefit claims in a timely manner and in accordance to established policies, procedures and service level agreement. Supports the company's Annual Physical Exam + Handles administration of government-mandated benefits and ensures timely submission and compliance with member contribution payments, membership records and other reportorial requirements. Acts as liaison between employees and government agencies which includes the BIR, SSS, Philhealth and Pag-Ibig on benefit claims. + The position is also responsible for the completion of the year-end clearances from SSS, Pag-ibig and Philhealth which are required for the renewal of the business permit. + Prepares employee certifications such as government contributions, loan payment, OIC appointments, credit ratio certificate, etc. for all employees as the need arises. + Attends to audit requirements conducted by internal and external auditors, Insurance Commission and DOLE in a timely manner. Sees to it that all documents required are complete and accurate. + Prepares periodic pension and benefits adhoc reports which includes group life insurance, HMO reports and other reports on as needed basis. + Handles all administrative requirements of the Pension & Benefits function which includes invoice processing, handling of insurance death claims, dismemberment and disablement benefit. + Performs records management. Manages highly confidential employee data specifically on government and company benefits. + Manages the validation of the Medical Assistance allowance liquidation; Supports and facilitates New Hire Orientation regarding Pension and Benefits; supports business initiatives related to pension and benefits; handles pension and benefits employee concerns; supports on exit clearance management + As a Sr. coordinator, this post will also serves as POC in the absence of the team lead **Required Qualifications:** + Bachelor’s degree in Human Resources, Business Administration or related field or equivalent work experience. + At least 2 years of demonstrated experience pension, company and government benefits administration. + Cross-cultural experience gained from working in culturally diverse environments; experience working in a shared services organization is an advantage + Knowledgeable of statutory and labor regulations. **Preferred Qualifications:** + With working knowledge in using Workday and an automated SAP Payroll system. Prior experience is using ADP Globalview system is a great advantage. **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido