VOIS Intro

About VOIS:

 

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

 

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

 

Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

VOIS Centre Intro

About VOIS India:

 

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Role & Required skills

Must have technical / professional qualifications:

Excellent hands on in MS Excel, Power BI , MS teams
Good Knowledge of SAFe Framework, Agile and broad ADM concepts to interact with leads.
Good Knowledge of Telecom Processes
Broad awareness of Telecom Architecture and Telecom Processes.
Awareness of TMF
Either Siebel or OSM experience in a Solution Architect role (3 to 4 years of experience in Architect)
10 to 13 years of experience
Deep technical and functional knowledge

Essence of Role – Key Accountabilities  

Production of In year and 2-5 year system roadmaps to direct planned technical upgrades, capacity uplifts, decommissioning through functional convergence (in conjunction with broader technology stack evolution), and ad-hoc patches in conjunction with Annual Q+ programme demand. This will result in measured continuous improvement for the overall ‘technical fitness’ of the Domain.  
Participation in design reviews and assurance activities throughout the Development lifecycle ensuring compliance to Domain systems capability, domain roadmaps, and technical target architecture throughout the development life cycle. 
Challenge up stream requirements and design activity to ensure a fair compromise of functional and non-functional requirements are being considered in releases to drive out of the box application strengths, infrastructure longevity to at least 18 months, and kept simple and cost effective.    
Lead and assure the Domain LLD effort for technical transformation demand being a key sign-off of technical artefacts (Low Level Design, Migration Designs, Implementation & Test Approaches, Operational Support Handover, etc.). 
Maintain system platform measures ensuring they will continue to meets business SLA’s, performance goals, and that the technical direction is consistent with strategy, principles, and design patterns. 
Being a Technical Single Point of Contact (SPOC) and functional and technical expert for the application portfolio within the domain. 
Being available to support planned releases and major incidents. 
Supporting the Domain lead in assuring and challenging supplier work package technical scope and pricing keeping on top of the use of estimation model estimation tools as agreed with Supply Chain Management.   

VOIS Equal Opportunity Employer Commitment

India:

 

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

 

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

 

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

 

Apply now, and we’ll be in touch!