Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of Manager/Senior Manager – Data Management and Operations/ Allboarding

This role is critical as we push the client value agenda on end-to-end meaningful thinking for our clients to the next level. The consultative, external perspective that this team is expected to provide to the broader account teams will be very important to transform client operations

For the candidates in this role – This role provides the opportunity of working across a range of challenges and client situations, interacting with the account teams (sales operations) and front-ending with clients. This will require candidates to be extremely self-driven, consultative and well networked with multiple functional teams in the organization as well as high on digital IQ.

ResponsibilitiesStrategic Leadership:Define and execute the strategic roadmap for data management and operations.Align team objectives with organizational goals and drive performance.Operational Oversight:Oversee end-to-end data management processes, ensuring high quality and efficiency.Manage escalations and foster collaboration across teams to resolve complex challenges.Team Development:Build and nurture high-performing teams through training, mentorship, and engagement initiatives.Conduct regular performance reviews and provide constructive feedback.Stakeholder Management:Engage with clients and internal stakeholders to ensure alignment on data strategies.Provide insights and recommendations to support business objectives.Innovation and Process Excellence:Drive innovation by leveraging advanced analytics, AI, and automation tools.Implement process improvements to enhance operational efficiency.

Qualifications

Minimum Requirements:

Bachelor’s degree in Business, Data Science, or related fields (MBA preferred).Relevant years of experience in data management or operations, with at least relevant years in leadership.Expertise in data analytics, reporting tools, and process automation.

Preferred Qualifications:

Proven experience in managing large-scale operations and leading cross-functional teams.Certifications in leadership, data management, or project management.

Key Skills and Attributes:

Strategic thinker with strong analytical abilities.Exceptional leadership and team management capabilities.Effective communicator with strong stakeholder engagement skills.Flexibility to work across global teams and time zones.

Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovationMake an impact – Drive change for global enterprises and solve business challenges that matterAccelerate your career – Get hands-on experience, mentorship, and continuous learning opportunitiesWork with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.