The Senior Manager, Maritime Cyber Safety Operations is responsible for leading the operations and management of Operational Technology (OT) cybersecurity tools and processes designed to protect critical systems across Carnival Corporation's Operating Units (OUs). This role ensures the effective operational implementation and optimization of OT cybersecurity solutions, guaranteeing that both new and existing cyber defense systems are fully operationalized.

This position collaborates closely with the GCS Threat Intelligence & Security Operations team to develop and maintain an operational framework for mitigating OT cyber risks, leading incident response efforts, and ensuring effective alert management for OT cybersecurity issues. Additionally, the Senior Manager oversees and manages OT engagements with Managed Security Services Providers (MSSPs) and offshore/nearshore security service resources.

Essential Functions

Implement and operate OT security monitoring, incident response, and threat detection for all OT cyber safety tools delivered across the global fleet.                                                                     Establish and maintain SLAs that align with GCS Threat and Intel Operations metrics to measure KRIs and KPIs for OT cyber operations.                                             Establish and manage a global service delivery model to monitor, respond to, and mitigate OT cybersecurity threats aligned with the NIST framework.                                                                   Manage OT security operational processes, including stakeholder management, to ensure effective OT cyber safety alert resolution. This includes cross departmental and cross brand collaboration and reporting.                                                                   Build and or maintain a comprehensive inventory of critical OT assets and ensure accurate risk ranking and vulnerability alerting against each asset.                 Develop and maintain effective support process for OT Cyber safety defense tools such as remote access, backup and recovery, removeable media scanners, anti-virus, patching, etc. Build, develop, and lead a global team of OT security analysts to maintain a high standard of operational support. This team must adhere to GCS's Threat Intel and Operations support standards and guidelines.                                                                    Act as an escalation point for critical OT cybersecurity incidents, ensuring swift mitigation and communication with stakeholders.                                                                Maintain knowledge of and implement operational standards in line with industry regulations and guidelines (e.g., CLIA, BIMCO, IMO, MSC-FAL.1/Circ.3).

Qualifications

Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Information Security, Business Informatics, Business administration.  Minimum 3+ Years leading an IT/Cybersecurity Operations Environment Desired to have one of or more of the following certificates: CISSP, GSLC, GSOC, GCTI, or CISM Expertise in OT Cyber Operations Management, OT Network Design Concepts, and OT System Architecture Design Principles, with additional knowledge of maritime communication systems, bridge systems, propulsion and machinery management systems, power control systems, access control systems, and cargo management systems being a plus.

Knowledge, Skills, and Abilities

The Senior Manager, Maritime Cyber Safety Operations plays a critical role in ensuring that cybersecurity tools are fully operationalized to protect Carnival Corporation’s global fleet. This position oversees OT shipboard cyber defense critical systems, providing strategic direction, leadership, and operation management of OT cybersecurity initiatives. The role has a global impact, directly influencing fleet safety and helping to ensure compliance with international guidelines and regulations, such as IMO and Class Societies. By collaborating across functional and geographical boundaries, this position is responsible for implementing robust cybersecurity measures, maintaining OT system integrity, and mitigating cyber risks to safeguard operational technology assets. This role requires advanced problem-solving capabilities to navigate highly complex challenges in a dynamic, high-stakes environment. The Senior Manager must analyze large amounts of cybersecurity data and incident reports to identify vulnerabilities, trends, and emerging threats. Responsibilities include researching and implementing innovative OT cybersecurity operations KRIs, KPIs, and designing strategic processes to reduce risk. The role often involves addressing unique and unprecedented cybersecurity challenges, requiring an understanding of OT systems, cross-functional collaboration, and swift decision-making under pressure. This role has a direct impact on the security, compliance, and operational reliability of the company’s global fleet. By developing and enforcing cybersecurity standards, the Senior Manager ensures the protection of critical maritime OT systems, minimizing operational disruptions and financial losses. Additionally, this position sets the benchmark for OT cybersecurity best practices, influencing policymaking and fostering a security-first culture across the organization. This role demands strong leadership to manage and mentor a global team of OT security analysts, fostering a culture of excellence, accountability, and continuous improvement. Although this position operates under the Maritime Cyber Safety team, it must also adhere to the standards and guidelines set by the Global Threat Intelligence & Security Operations team, requiring a flexible mindset to navigate a dual reporting structure. The role requires a 24/7 cybersecurity operations mindset, with the ability to guide cross-functional teams, both directly and indirectly. As a subject matter expert (SME), the Senior Manager provides strategic guidance to senior leadership and key stakeholders while collaborating with Managed Security Services Providers (MSSPs) to ensure seamless service delivery. This position emphasizes talent development, cross-departmental collaboration, and the establishment of a high-performing cybersecurity organization to strengthen Carnival Corporation’s maritime cyber resilience.

Physical Demands: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Travel: 25-50% with shipboard travel likely

Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations.

This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays.  Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.  

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage  Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.  Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure. Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.   Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement  On-site Fitness center at our Miami campus

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