Sr. Manager, ER Learning, Employee Experience and Relations (EXR)
Amazon.com
Do you have a passion in learning and want to build a world-class learning ecosystem that prepares for our future? Do you thrive in building cross-functional partnerships and have strong customer obsession to build the needed capabilities across different businesses? If so, this role may be for you! We are seeking an experienced Sr. Manager to lead the ER learning strategy and ER Learning Team in EXR, which supports customers in Ops, Ops PXT and other businesses. and PXT. This strategic role will lead a team of instructional designers and programs leaders to drive the future of ER capability, partnering with stakeholders to drive excellence in ER learning initiatives.
Key job responsibilities
• Develop and execute a comprehensive vision, strategy and goals for the ER Learning team in EXR
• Lead and mentor a team of instructional designers and program leaders, fostering innovation and excellence
• Drive strategic initiatives that align with business objectives and enhance ER capabilities for EXR’s customers
• Partner with senior leadership to identify learning needs and opportunities
• Design and implement scalable learning solutions that meet organizational requirements
• Measure and report on the effectiveness and impact of learning programs, rooted in business objectives
• Manage program budgets and resource allocation effectively
Key job responsibilities
• Develop and execute a comprehensive vision, strategy and goals for the ER Learning team in EXR
• Lead and mentor a team of instructional designers and program leaders, fostering innovation and excellence
• Drive strategic initiatives that align with business objectives and enhance ER capabilities for EXR’s customers
• Partner with senior leadership to identify learning needs and opportunities
• Design and implement scalable learning solutions that meet organizational requirements
• Measure and report on the effectiveness and impact of learning programs, rooted in business objectives
• Manage program budgets and resource allocation effectively
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